Renter Agreement Status not updated after booking changes

Status: Requested 2 Votes
James O
Sep 13, 2024 1:06 PM
Joined Jul, 2024 4 posts

If a guest signs a Renter Agreement and then later changes the booking (say for different dates, or additional guests), the renter agreement status does not change back to "No".  While I know it is possible to automatically send a request to sign a new renter agreement when a booking changes, the renter agreement status will still remain at "Yes", which means there is no automated way to track if the guest has signed the updated agreement with the latest booking information without manually going into the booking and checking for a newly signed agreement.  Renter Agreement statuses should automatically change back to "No" when critical booking details change like dates or guest counts.

BlueMtnCabins
Sep 13, 2024 2:19 PM
Joined Jun, 2016 1133 posts

Try tag automation?

James O
Sep 13, 2024 2:30 PM
Joined Jul, 2024 4 posts

As far I can tell, this only works before a guest has signed any Rental Agreement at all.  Because at that point, the Renter Agreement Status will be set to "No" and then you can create automated tags from that status.  However, once a guest signs the Rental Agreement, the Status moves to "Yes" and never gets set back to "No" under any circumstance.  So once booking details change and the previously signed Renter Agreement is no longer valid, the Status still remains at "Yes".  So automated tags will not work for changed bookings after initial signing.