We need guests to be able to ADD optional items to their bookings with us when they are completing the Rental Agreement for Channel Bookings.
At the moment, there is no way to present and provide optional extra items to guests when they book on VRBO or other such sites. So the bookings come in, devoid of common optional extras (for example pool heating in the Orlando market) which the guests want and PAY extra for. I realize that my workflow is somewhat different from most OwnerRez users because I don't use the VRBO API for VRBO guests and bookings. I want it that way for my own reasons that are unimportant here.
BUT... I expect that every OwnerRez user that accepts bookings through third party sites needs the ability to provide optional extras to those guests who initially book through those sites in any event. I need guests to be presented with these optional items, and be able to add them to their booking in the exact same manner that they do when they book directly with me.
And yes... I want the guest to pay me directly for them separately from the payment they make through the 3rd party site, because adding these optional extras to the guests charges through the third party site increases the site's 'service fee' charges to the guests, AND my commissions which I have to pay to the site, which is additional revenue and money out of my pocket that the listing sites do NOT need to be making over and above the excessive percentages they already take.
Having Optional Items appear in the Rental Agreement process for Channel Bookings workflow would solve this problem. Guests are providing their credit card for our own security deposit purposes in any event (again, my own workflow) and can use the same to pay for the optional add ons that they include with their booking when completing their rental agreement.
As things stand now, I literally have to ask the guests to go and complete a THIRD booking form for optional add ons (1st, they do the site's woefully inadequate booking form, then 2nd, they complete my Booking Form and rental agreement, and 3rd I have to send them to my website to complete a separate, additional form to order optional add ons – which I then have to manually ADD to the booking in OwnerRez) which is NOT fun, a PITA and a lousy guest experience!
Please ADD selection of Optional Items to the Rental Agreement for Channel Bookings workflow!
Note: This is NOT the same request as the one shown in the Optional Add-On Items existing feature request shown here: https://www.ownerrez.com/forums/requests/optional-addon-items which requests having the ability to order multiples of an optional item (like 5 bundles of firewood), when an optional item is selected.
This is about being able to order Optional Items in the manner presently available in OwnerRez when completing the Rental Agreement for Channel Bookings.
They are NOT the same thing! (I'm looking at you Ken!) :)
