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Feature Request for Integration with Proptia

Status: Requested 2 Votes
Heroes Vacation
May 29, 2024 4:01 AM
Joined Mar, 2023 12 posts


I am writing to request the development of an integration between OwnerRez and Proptia (Proptia.com), a gated community management system we use to manage our guests at our resort.

Currently, we manually input our guests' information into the Proptia app. Upon their arrival, our community gate security scans a QR code sent to the guest, which then prints out a pass. This manual process is time-consuming and prone to human error.

To improve efficiency, I propose an integration where OwnerRez can automatically send guest information—name, email, SMS number, check-in date, and check-out date—to Proptia. Proptia would then handle the QR code generation and distribution to guests.

Additionally, it would be beneficial to have the ability to configure when this information is sent to Proptia. Ideally, this could be set to X days before the guest's check-in date, with X being a configurable field set by the owner. For my purposes, I would prefer this to be 5 days before check-in, though I understand other users might have different preferences.

This integration would greatly streamline the check-in process, reduce manual data entry, and enhance the guest experience. Many vacation home owners at our resort use OwnerRez, and I am confident that this feature would be widely appreciated within our community.

Thank you for considering this request. I look forward to any updates you may have on this potential integration.

Ken T
May 29, 2024 11:15 AM
Joined Aug, 2019 1707 posts

It is very unlikely OwnerRez would code such an integration in the near future.

However, it may be that this isn't necessary.  The information you mention is all available in OwnerRez, and can be extracted in various ways, such as custom iCal feeds, custom email templates, and even Zapier integration.

What methods of ingesting data are available in Proptia?  For example, would it be able to parse a properly-formatted email message, as OwnerRez can do with inquiries?  Or read an iCal feed?