It would be useful if in the ROOM section where we put in the bed counts in each bedroom, if we could check a box that indicates "this is a bunk bed" instead of adding a number count.
That sounds confusing so let me clarify the problem. We recently had to offer a discount to a group because they were expecting 16 beds in a house when really there were 11. The confusion came into play because one bunk was Queen over Queen, another was Twin over Queen, both with trundles..... and we indicated 3 queen, 1 twin, 2 trundle, '2 bunk' because they were bunk beds. The system pushes that over to Airbnb as though that bedroom had 3 queens, 1 twin, 2 trundles, and an "additional" 2 bunk beds. We need a way to indicate when beds are 'in a bunk setup' because it's not always twin/twin.
Alternatively maybe the notation area in those sections should allow for more characters so we can explain weird things like that. :-) Thank you!
I agree. We recently had the exact same scenario take place, which resulted in us having to discount the stay, and a poor rating in Airbnb. What is the resolution for this?
It would be useful if in the ROOM section where we put in the bed counts in each bedroom, if we could check a box that indicates "this is a bunk bed" instead of adding a number count.
That sounds confusing so let me clarify the problem. We recently had to offer a discount to a group because they were expecting 16 beds in a house when really there were 11. The confusion came into play because one bunk was Queen over Queen, another was Twin over Queen, both with trundles..... and we indicated 3 queen, 1 twin, 2 trundle, '2 bunk' because they were bunk beds. The system pushes that over to Airbnb as though that bedroom had 3 queens, 1 twin, 2 trundles, and an "additional" 2 bunk beds. We need a way to indicate when beds are 'in a bunk setup' because it's not always twin/twin.
Alternatively maybe the notation area in those sections should allow for more characters so we can explain weird things like that. :-) Thank you!
I just had this same thing happen!! I didn't realize how it was coming up on the airbnb /vrbo platforms. I have many bedrooms with a Q and Twin bunks. There is no way to designate this. When I put in 2 twin and also checked bunk it made it look like there was 4 twin beds instead of 2.