Leaving Hostaway because of their booking fee?

Cancellation Policy Refund

Status: Requested 1 Vote
Ginger M
Dec 4, 2024 6:17 PM
Joined Dec, 2024 1 post

Hi there,

I was wondering if the cancellation policy refund could offer an option to return the amount of the booking's first night to guests? I'm trying to build a cancellation policy that allows free cancellation up until 24-hours prior to the reservation, then, within the last 24-hours until the booking check-in arrives, offer only a refund of the first night to guests.

Thank you very much!