Leaving Hostaway because of their booking fee?

Booking.com API Surcharge Flag for Taxable

Status: Requested 1 Vote
Gareth and Chastidy B
May 1, 2024 10:31 AM
Joined Aug, 2021 6 posts

I wish in OwnerRez for the Booking .com integration, but perhaps others, there was a setting to change surcharges from non taxable to taxable on the data that comes in on the booking as charges. As an example I have a surcharge that booking .com charges tax on since they handle these in their system directly but when the amount and surcharge comes over to Ownerrez it’s flagged as non taxable - so each transaction I have to manually update the charges so the line item pivot report will corrrctly reflect that it’s taxable. No huge thing but just wish the manual process could be resolved by a setting to say bring in as taxable.

Ken T
May 1, 2024 11:30 AM
OR Team Member Joined Aug, 2019 1706 posts

So far as I am aware, none of the channel APIs offer the ability to set whether a specific surcharge is taxable.

As far as bringing in information accurately, our Booking.com integration is being heavily overhauled, and there will be significant improvements over the course of this year.

Gareth and Chastidy B
Jun 2, 2024 11:02 PM
Joined Aug, 2021 6 posts

Hi Ken, any update on this item ? For my specific use case, I am fine with the Booking .com API working as it is but to perhaps have an option in the API settings, to mark the surcharges as taxable before the Post to the OR DB of the data. This would allow my surcharges to come in naturally as Taxable instead of Non Taxable (since booking.com is charging Tax on them). Currently as a manual work around I have to go into each booking.com booking, convert to manual charges, change the surcharge to taxable, and then save it. This way the line pivot report shows the data accuracy. Thanks in advance.

Ken T
Jun 3, 2024 10:38 AM
OR Team Member Joined Aug, 2019 1706 posts

No, no news on the ongoing Booking.com API integration improvement work.  I'd recommend following our product update blog for the latest updates.

https://www.ownerrez.com/blog