Better integraiton with WYND Sentry Noise and Smoke detection no auto message?

Status: Requested 1 Vote
Q Luxury
6 days ago
Joined May, 2023 6 posts

Currently I see that Ownerrez is integrated with WYND Sentry noise and smoke detectors.  However it only brings over the properties and nothing more.   This is a great service. It would be amazing if it could get the notification and auto send the guest a message to lower the noise or stop smoking.  Currently I have to type in an email after an incident in WTYND and it's very manual.

 

 

Paul H
5 days ago
OR Team Member Joined Oct, 2019 327 posts

Thank you for the suggestions! I recommend reaching out to WYND directly to express your interest in seeing an enhanced integration with OwnerRez. Any improvements to the integration would need to be implemented on their side, but we’d be more than happy to assist if their team has any technical questions along the way.

Steven C
5 days ago
OR Team Member Joined Jun, 2021 17 posts

FYI, there are other options available.  For instance another company we partner with: Mastermind Tech does push a tag over to OwnerRez when an event happens.
https://www.ownerrez.com/support/articles/mastermind-tech#data-transmitted  

So if this is something important to you, to allow you to create automated messages from within OwnerRez, you might want to check them out as an option.

As Paul mentioned, the functionality for WYND to do this is built into our API that partners use, they just have to code their application to take advantage of the tagging endpoints.