AirBnB Change Reservation Requests to Occur/Notify in OwnerRez

Status: Requested 4 Votes
Jill & Julia o
Oct 7, 2024 8:03 PM
Joined Jan, 2021 5 posts

Right now, AirBnB Alteration Requests do not flow into OwnerRez or get passed along to us in OwnerRez. This isn't a problem if you have just one AirBnB account you are managing, but it is serious problem when you are managing on behalf of multiple AirBnB accounts and are not notified of change requests by guests, such as requests to change dates, add/remove guests, or resolution center requests, or support ticket messages too. We have temporarily solved this by creating forward-only email addresses at our domain and changing every client's AirBnB account to those forward-only emails, but this is not going to be a viable solution for most hosts. It would be most helpful if OwnerRez could pass through Change Reservation requests onto us.