Add/Remove Surcharges Based on Discount Code Usage

Status: Requested 1 Vote
Chris L
Dec 31, 2024 6:19 PM
Joined May, 2017 208 posts

I’d love to see a feature in OwnerRez that allows surcharges to be automatically added or removed based on the presence of a discount code. This enhancement would streamline workflows and offer greater flexibility in managing fees, saving time and effort for owners and managers.

Suggested Implementation:

The functionality could be integrated into the existing Conditions section of the Surcharge options. Specifically:

  • Add a condition for "Discount Code" with the options:
    • "is one of" (select specific discount codes)
    • "is anything but" (exclude specific discount codes).
  • A selectable list of active discount codes would be provided, similar to other existing options like property, season, or listing site.

When a discount code is applied that matches the condition, the specified surcharge could either be added or removed automatically.

Potential Use Cases:

This feature could be incredibly useful for a variety of scenarios, such as:

  1. Fee Waivers
    • Automatically remove service fees, admin fees, management fees, or other charges for specific discount codes (e.g., owner stays, family/friends bookings).
  2. Custom Cleaning Fees
    • Replace the standard cleaning fee with a reduced rate for certain discount codes (e.g., owner stays).
  3. Pet Fee Adjustments
    • Waive or adjust pet fees for specific guest types (e.g., family members traveling with pets).

Why This Feature Matters:

Currently, I have to manually adjust fees on bookings after a discount code is applied, which can be time-consuming and prone to errors. Automating this process would:

  • Save time by eliminating the need for manual fee adjustments.
  • Reduce the risk of forgetting to apply the right surcharge changes.
  • Enhance the booking experience for family, friends, or special guests by ensuring the correct charges are automatically reflected.

This seems like a relatively simple addition that would provide significant flexibility and value for a wide range of use cases. It aligns well with OwnerRez's focus on automation and efficiency.

If you’d find this feature helpful too, please upvote! Thanks for considering this suggestion.