Leaving Hostaway because of their booking fee?

A means of calling back queued message

Status: Requested 0 Votes
Donna M
May 26, 2024 2:03 PM
Joined Sep, 2017 40 posts

As I waited for a message to be sent- OR noted it was queued- I noted an error in it. Sadly there was no means of capturing it and deleting it as it was queued. 
Would be wonderful to have a call back of message feature to prevent errors and messages that would require a follow up message to correct the last one sent.

Chris L
May 27, 2024 4:12 PM
Joined May, 2017 207 posts

IME, "queued" is a bit of a misnomer. When you submit a message, yes, it is technically queued for the OR servers to call the messaging API, but in practice, even though it's not exactly sent in real-time, the queue is processed nearly immediately.

So, yes, from a software developer's perspective, it's "queued" for sending, but from a normal person's perspective, it's effectively "sent" as soon as you click the button.

What you might be asking for is really an "Undo" option, like many email clients offer these days. However, this comes at the cost of introducing an artificial delay before the message is actually sent, which may or may not be desirable--to be honest, I think I would prefer there to be no artificial delay, because I've found that even taking 30 seconds too long to respond to an Airbnb message often results in my phone ringing from a phone call from an impatient guest who really wants the answer to a question right then. :)

Ken T
Jun 10, 2024 10:27 AM
OR Team Member Joined Aug, 2019 1706 posts

Thank you for the excellent explanation, Chris L!  You read my mind - I have nothing further to add.  :-)