Leaving Hostaway because of their booking fee?

Legal Agreements

Kevin T
Jul 8, 2023 9:42 PM
Joined Jun, 2023 1 post

I just had a cancellation because I am using the OwnerRez legal agreement.  Is there a way I can default to the AirBnB, VRBO, etc. legal agreement?  Is that a good idea?  The guest was concerned because she would get charged if there was damage to the unit.

Thanks,

KT

Ken T
Jul 8, 2023 10:11 PM
OR Team Member Joined Aug, 2019 1706 posts

The guest was concerned because she would get charged if there was damage to the unit.

You don't say... That is in fact a very large part of the reason we so strongly recommend using our legal agreements, precisely because it gives you the authority to do exactly that!  Think about it this way - are you sure you really want a guest who refused to come because they were afraid they might be charged for damages they cause?