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That's something we've wanted to do for awhile -- the property search. A few sites people are doing it with custom coded API calls, but we want to make a drop-in widget to make it easier.

The search part is easy, it's the results view and getting back to your property pages that is a bit more complex.

What we've been contemplating is to make a search widget that you could drop in to a page. That would take dates and then show a list of available properties with a name and photo once the guest clicks search. Then the guest could click any resulting property name in the list to go to the page you've got configured as the Property URL which would have more detail and the book now widget.

Would that work for you? If so, let me know and I'll check with the team and see what the timeline is for adding something like that. If you've got any better ideas, fire away.

Also, in the meantime, you can add the ribbon calendar as a widget, which many people do on a main availability page to show the availability of many properties at once.

Good Afternoon,

I am new but didn't see this covered in any forum questions. I have my own website and want to integrate my calendars from OR onto it. I have five different properties and wonder if there is a way to have a search function by date of which of my properties is available? Right now i have it set up to search by individual property but seeing as a few of mine are similar, I would like for the inquirer to see what is available vs. looking for a specific property. Basically I'd like both options so i can have individual calendars on pages for specific properties and one search which covers all five properties. I hope that makes sense!

Thanks for any assistance.

Just wondering if anywhere on the development roadmap there are plans for a cleaning date? It would be great if a cleaning date could be added to the dates section of a reservation.

Also I have a regular pin lock (not derived by algorithms or anything like that), which is updated manually. It would be great if there was support for manually derived derived PIN numbers in addition to the fancy automated methods.

On the overall bookings list screen, if cleaning date and guest lock code were added to that view, then it would be like Christmas early to me as I have to track these things on a different system and it is a lot more work :-(

Glenn

Yes, the payment and secdep reminders were always skipped before on import.

While we were making the triggers skippable, I figured we should make the payment and secdep reminders un-skippable -- sometimes people import future bookings and want to turn the reminders on to get the second payments.

Two birds with one stone :-)

We just added this in a hotfix to control the triggers on import:



Can't take back the emails, but this will keep the problem from happening ever again.

Oh no! Arrival/departure triggers don't go out on imported bookings, but it looks like you had a days after created booking, and so that one triggered. I apologize -- I should have checked for that and mentioned it while we were working through the file yesterday. I know it won't help this one, but I'll see if there's a way we can add an option to exclude importeds from triggers entirely.

Oh no. so I finally imported bookings, and triggered emails went out for 2014 bookings! I did not think they would trigger for the PAST bookings... people will think I am crazy or spamming them

help@ownerreservations.com

what email should I send it to?

Can you send over the file you're using in a ticket? I'll have a look.

Trying to import pas bookings as excel. Constantly gives me error that format is not correct even though I used a template. I cannot figure out what is not correct, except my booking date doe not have booked time within. Stumped

The update has been released for the Airbnb feed filtering.

No, that's a conflict we recently noticed where Air is including the item in the iCal before its a confirmed booking with a real email address.

We've got a fix for this scheduled to go out this weekend -- it basically just will detect Airbnb feeds and ignore everything in there except for the confirmed bookings.

I'll let you know when that's released.

I did get the trigger and calendar import for airbnb set up. Last night I got an inquiry after I went to bed, and in the morning the trigger had sent an email which bounced.


"Hi PENDING:,

I have entered your Airbnb booking into our main booking system. Thanks again for booking Piermont Place Cabin 1!

I was wondering - could I have a real email address for you? The current email address I have for you looks like this:

mh9qi3y2an6u--bmkguwrnzwq3@airbnb.com

..."

The email for this person was something like steph-randomletters@guest.airbnb.com, not the one ownerrez had.

Would the import have gotten the change in email automatically on its next pull?

it seems to have resolved itself. Thank you!

I will happily make one for all properties as you suggested and i did see that tutorial. However, when i try to create one i get an error message in the field for Name (at the top) and Subject. Do I need to create these first?

Here is the error message... it's probably something very basic but i cant figure it out!

Wait, something's wrong!

There is a problem with 2 of the fields below. Please look carefully at the red fields, correct the problem and then try again.

Hmm. What error message are you getting?

Are you making 5 emails, one for each property? There's an easier way to make it specific for each property -- create custom fields for the information that will change, like directions or lock code, then define values for those fields in each property. Once that's done, you can create a single email template that references the field and is updated with the correct value for the property on the booking.

Here's an article on that: https://www.ownerrez.com/support/articles/pre-arrival-email-templates-triggers-custom-fields

Good Afternoon,

I'm new to all this and am just getting set up. I'm attempting to create a triggered email with arrival information. it has to be specific for each property (i have 5). When attempting to set up the first one, i get an error message when i type in the name of the email template and also with the subject line the recipient will see. I have looked and looked for an answer but am not sure why I am getting an error.

thanks,

I got the periodic calendar import working, and used that template for the triggered email just now. Seems like its going to work well :). Thanks.

Actually there's an even easier way to do it!

First, set up our calendar import to pull in the bookings from the Airbnb iCal. We've got an article on that over here: https://www.ownerrez.com/support/articles/calendar-import

Then set up a trigger to send an email out when an Airbnb booking is created. Airbnb is one of the few listing sites that include the temporary email in their iCal, so we're able to scoop that out for you. Here's a blog post about that: https://www.ownerrez.com/blog/send-trigger-emails-based-on-the-listing-site-or-sending-airb

Great to hear that more tools for working around the walled gardens are in development!

I just started using airbnb for 1 of my 4 rentals, and it is getting some decent bookings with lower fees than HA, it seems. I even had 1 person say they found me on airbnb, and then they booked through my website. Maybe some people are figuring out how to maneuver around the walls :).

Anyhow, airbnb seems to integrate my calendar nicely, but I didn't figure out if it was possible for it to export their bookings to my OR calendar. So, whenever I get an airbnb booking, I block off the time on my OR calendar, and if they actually pay, then I have access to one of their temporary emails and I put that into OR, and push out the welcome message, and receipt through that.

Is that the best way right now to do things with airbnb, or am I missing some automation?

I tried weekend Night. And when I tested the quote if I stayed 2 or more nights during the weekend it only charged me the weekend rate for one of the nights. I tried to adjust by: required, possible, not possible I think the choices were and no matter what I did I was only charged 1 night at my weekend night rate not both or 4 of them. I just changed everything for now to only 7 night rentals so that I do not have any errors. But what I want is to charge more for weekend nights. Now I am stuck only accepting weekly. I cant accept nightly rates.

Ahh, yes. I was able to get a copy booking to booking or quote feature into this morning's hotfix -- basically the same thing as we've had for copy quote to quote.

Keep in mind that this will only populate the fields you see on the create screen, so if you have a guest with 5 addresses, it'll only grab the first one.

To do a full copy will take a good deal more time for us to develop, with that more in depth lookup button etc. but hopefully this helps out for now.

I would prefer a "copy booking" option so I can easily create a new booking and only have to update dates and rates without re-entering addresses, phone numbers, etc. The lazy option!

Yes, I do usually look up the previous info when creating a quote or new booking.

I also like the idea of a "lookup button" to find previous guests but only if it also brings the guest's info with it if I'm trying to use it to create a new booking.

Thanks,
Jackie

Not yet, but that's high on the list. We're looking at things like a copy booking that works like the copy quote or a lookup button on create booking to find previous guests.

Do you usually look up the previous info when creating a quote or a booking directly?

The "Weekend" rate is for the entire weekend, for example the total charged for 2 nights.

If you want to do a per night rate, pick "Weekend Night" -- that'll be applied each night that matches..

I am trying to set up where I charge 1 rate on M-Th-F-Sa-Su and 1 Rate Tues & Wed. I go under Rates and set up week day rate and week night rates. It seems it only charges one night during the weekend with the weekend rate, the night I marked as required--Saturday. The other nights are not being charged the weekend rate that I allowed. What should I click: Allowed, Required? To make sure all my weekend nights are charged the same?