Leaving Hostaway because of their booking fee?

Will Vrbo API integration force me to switch from Vrbo annual subscription to pay-per-booking?

LC House
Aug 11, 2022 2:43 AM
Joined Aug, 2022 12 posts

I paid $499/property for Vrbo annual subscription so that I dont have to pay the 5% base commision fee per booking. When I was filling out the form to set up API integration with Vrbo, the following verbiage was stated. Is it switching me to pay-per-booking?

"We've set you up with pay-per-booking

Pay-per-booking means you'll:

  • Gain exposure without any upfront costs
  • Pay a commission based on the amount of each booking
  • Receive an invoice and be charged every 2nd of the month for the previous month's bookings

When travelers book and checkout through Vrbo, we charge you a 5% commission because travelers are paying for the Vrbo service fee.

When travelers who found you through Vrbo book directly with you and don’t go through our checkout, we charge you a 10% commission on these bookings created manually in your software and attributed to Vrbo - this is due to the travelers not paying for the Vrbo service fees"

Ken T
Aug 11, 2022 5:43 PM
OR Team Member Joined Aug, 2019 1706 posts

No, normally going to the API will not force the switch to PPB, even though it sounds like it will.  But if it does, you can just call up Vrbo IPM tech support and get them to put you back, if you were using subscription previously.