We have 106 timeshare units that are represented with a 4 digit code (ex. 1111). Each unit can be partially owned by 12 different owners. We call that fractional ownership. We represent this fractional ownership for each unit with a two digit code after the unit number (ex. 1111-01). So 1111-01 would mean it is the 01 owner for the unit called 1111. Each of these fractional owners are entitled to 3 weeks at the timeshare unit a year. Let's say those 3 weeks for that owner (01) are Jan 5-12, Feb 2-9, and March 1-8 of 2024. You will also notice these are week-long stays that go Friday to Friday.
So here is the crux and what we need from OwnerRez.
Let's say the owner, 01, who owns the aforementioned weeks (Jan 5-12, Feb 2-9, and March 1-8 of 2024) for unit 1111 wants to rent their unit for those weeks. How do we create a property profile that we can then designate those dates as available and ensure the customer sees each week as an individual rental option? What I mean by an individual rental option is they look at unit 1111 and they see there are 3 full weeks available and they can only rent an entire week at a time - we do not rent individual days. Now that is step one of this puzzle.
The next step to the puzzle is we can have up to 12 different owners with different sets of weeks available. So we need to be able to repeat the exercise in the above paragraph numerous times for a single unit and ensure that the money for the rental goes to the appropriate owner for each week rented. For instance, let's consider another owner, named 02, of unit 1111, who has the weeks Apr 5-12, May 3-10, and Jun 7-14 of 2024. If someone were to rent unit 1111 during Apr 5-12 we want to make sure the money goes to owner 02. While of course if someone rents unit 1111 from Jan 5-12 we want the money to go to owner 01. And of course we want to be able to provide each owner with an accurate monthly financial report about these rentals.
The final layer to the puzzle is that the weeks each owner has for each unit rotates every year so they are never the same year to year.
We want all of this to be built into our system at OwnerRez if possible while not presenting a horrible confusing mess to the customer when they view the options they have for rent.
Another way we can look at this is to categorize the different units. For instance, let's say there are only 4 different categories of unit: 1) a 2 bedroom / 1 bath with no view, 2) a 3 bedroom / 2 bath with no view, 3) a 2 bedroom / 1 bath with ocean view, and 4) a 3 bedroom / 2 bath with ocean view. Now we can just present the customer with 4 options and lots of availability which would be the compiled availability of all the similar units and all the partial owners weeks they want to rent it out for... Do you think this is possible? Again, the money and reports would have to still be given to specific owners and we would like that automated.
Thank you for your help.
Hi Haydn,
This is probably a little too much deep work to cover in a Forum post. I replied to the support ticket you wrote in about this. And recorded a Loom Video that steps you through the solution.
Hope that helps and look forward to helping you further with this if needed
-Steve