Tripadvisor inquries not recognized

BlueMtnCabins
Nov 24, 2017 8:58 AM
Joined Jun, 2016 1133 posts

I have noticed that lately couple of TA inquiries come with "unknown property". Somehow parser stopped recognizing them. I have to edit to specify property. example ORI801085206

ShenRent
Nov 24, 2017 9:00 AM
Joined Dec, 2009 54 posts

We noticed this too about a week ago. Please update for FlipKey, TripAdvisorr and VHR!

Chris Hynes
Nov 29, 2017 10:39 PM
OR Team Member Joined Oct, 2012 1401 posts

Fix is in testing, will be rolling out shortly.

Also includes better inquiry recognition and email bodies on recognized inquiry notifications :-D

Chris Hynes
Dec 7, 2017 5:00 PM
OR Team Member Joined Oct, 2012 1401 posts

This rolled out a couple of days ago. How's everything been looking now?

BlueMtnCabins
Dec 12, 2017 4:18 PM
Joined Jun, 2016 1133 posts

will let u know once I get more inquiries, thanks

BlueMtnCabins
Dec 21, 2017 3:50 PM
Joined Jun, 2016 1133 posts

Chris Hynes said:

This rolled out a couple of days ago. How's everything been looking now?

seems to be working now