Leaving Hostaway because of their booking fee?

The security deposit for XXXX was successfully reauthorized

David K
Sep 11, 2021 3:57 AM
Joined Aug, 2021 5 posts

Hi I got an alert message saying A security deposit of £100.00 was just reserved for XXXX, but a few days later I got another alert saying the security deposit for XXXX was successfully reauthorized. Why was it necessary to reauthorize a deposit?

Ken T
Sep 11, 2021 5:19 PM
OR Team Member Joined Aug, 2019 1706 posts

This is a normal part of the process due to the nature of how security deposit holds work. Here's an explanation:

https://www.ownerrez.com/support/articles/security-deposit-holds#multiple-holds