Leaving Hostaway because of their booking fee?

Tax Report: Taxable & non-Taxable Charges

Val Rogers
Mar 2, 2020 2:02 PM
Joined Oct, 2016 33 posts

Hello,

I am running the Tax Detail report for Last month:

https://app.ownerrez.com/reports/taxdetail?ExportFormat=&DownloadTrackId=4109f3bc-6179-402f-860b-2ddfa9330b27&PropertyIds=251881&PropertyIds=251882&PropertyIds=266261&StartDate=2%2F1%2F2020+1%3A45%3A44+PM&EndDate=2%2F29%2F2020+1%3A45%3A44+PM&IsAccrual=True&DateField=Arrival&IncludePending=false&IncludeCanceled=true&IncludeCanceled=false&GroupBy=&ShowEmptyGroups=false#report

I cannot for the life of me figure out why this report is showing some rent as taxable & cleaning fees as non-taxable and then for the same property it shows some rent as non-taxable and the cleaning fee as taxable.

The rates for this property are all entered as taxable by checking the "Tax will be figured against this rate (recommended)" box.

The cleaning fee is entered as non-taxable by clicking "No" for "Is Taxable".

Booking # Period Nights Charge Total Non-Taxable Charges Taxable Charges
ORB2411036 5.00 470.00 395.00 (should be taxable) 75.00 (should be non-taxable)
ORB2435940 5.00 470.00 395.00 (should be taxable) 75.00 (should be non-taxable
ORB2363528 4.00 391.00 316.00 (should be taxable) 75.00 (should be non-taxable
ORB2338685 6.00 549.00 75.00 (this is correct) 474.00 (this is correct)
ORB2290975 1.00 391.00 75.00 (this is correct) 316.00 (this is correct)

Any help would be appreciated.

Ken T
Mar 3, 2020 11:12 AM
OR Team Member Joined Aug, 2019 1706 posts

This would do better as a support request to the Helpdesk, since other users cannot see your bookings.