Leaving Hostaway because of their booking fee?

Security deposit... by check

Ventura County V
Aug 30, 2022 8:43 PM
Joined Mar, 2022 122 posts

Hello,

Is there any way to record a refundable security deposit received via check or cash, aside from making a note?  All I can see is a credit card option, which is not viable as I don't get the cards for this type of guest (multi-month with full-on rental agreements and proper security deposits).

 

Thanks

Ryan

Ken T
Aug 31, 2022 1:51 PM
OR Team Member Joined Aug, 2019 1706 posts

You can set up a Surcharge to reflect the RDD:

Ventura County V
Aug 31, 2022 5:12 PM
Joined Mar, 2022 122 posts

Thank you.  I was hoping there was a way to do so under the security deposit section, but this will work for now.

Maarten H
Nov 28, 2023 5:19 AM
Joined Jul, 2022 18 posts

I agree it would be easier (and more logical) to be able to manually record payments under the security deposit section. Especially because it is linked to guest reminders!

Please add this as a feature