Going to try setting this up again from scratch.
I created a season, 2/18/17 thru 2/27/17, with a min night stay of 5 nights.
When I do rate testing, the system is allowing me to book less than the mininimum 5 nights during that season. I don't understand.
Here is a screencast: https://youtu.be/TrOvDvjhgIU
Thanks.
@Paul: We're looking into this to see if we can reproduce this. I'll be in touch shortly. Btw, we have a brand new pro-rate option that should fix your other rate issue fro ma few weeks ago. We did a bunch of work on that the last couple weeks to provide HOW pro-rate works. That particular update is in testing right now, but we should be pushing it out in a day or two. ~Sam
Sam Westcott said:
@Paul: We're looking into this to see if we can reproduce this. I'll be in touch shortly. Btw, we have a brand new pro-rate option that should fix your other rate issue fro ma few weeks ago. We did a bunch of work on that the last couple weeks to provide HOW pro-rate works. That particular update is in testing right now, but we should be pushing it out in a day or two. ~SamStill nothing aye? I'd sure like to implement this on my website. Again, would it help to flash my account start fresh?
I see exactly what's going on here... we have separate settings for minimum nights and minimum holiday nights. Since you have blank in holiday nights, and President's day is that weekend, it's picking up the holiday blank and overriding the normal minimum.
All logical and stuff from a computers point of view, but it doesn't make much sense in the real world.
I've got a fix going in with our new prorate engine to make the min holiday nights be same or greater than minimum nights overall rather than overriding it. That'll solve this issue.
In the meantime, you could either turn off holidays or set the holiday min nights value the same as the min nights value and you'll get the validation you need here.
Chris Hynes said:
I see exactly what's going on here... we have separate settings for minimum nights and minimum holiday nights. Since you have blank in holiday nights, and President's day is that weekend, it's picking up the holiday blank and overriding the normal minimum.Chris Hynes said:
I see exactly what's going on here... we have separate settings for minimum nights and minimum holiday nights. Since you have blank in holiday nights, and President's day is that weekend, it's picking up the holiday blank and overriding the normal minimum.Yep, I had responded from your account after I was testing the holiday settings :-o. Fixed it now so I don't sully your good name ;-).
Yes, "unsubscribe" is what I meant. As long as you don't have any holiday surcharges, and it looks like you don't, then the holidays don't affect your rates.
Chris Hynes said:
sully your good name ;-)