Manual mode

Can someone explain manual mode on Chanel Bridge settings? I read the articles but it still wasn't super clear.

If you have manually entered booking data, it may indeed be best to use overwrite mode, so Channel Bridge doesn't get confused about what is and is not already present and result in a garbled combination.

It is rare that you would want the center option manual charges mode - this would only be necessary if the guest paid for their normal booking charges via the channel (the data Channel Bridge is importing), and also, you had additional charges and/or payments outside of the channel directly between you and the guest.

Our prices on VRBO our 12% higher to cover their fees, I just want to make sure the fee structure will stay the same at 12% higher.

Channel Bridge booking import has no actual effect on any money whatsoever.  All it's doing is bringing in data from Vrbo - it doesn't change any data that is there.  These are bookings in the past anyway - they've already been agreed to, and in most cases paid.

The goal of importing Channel Bridge booking data is so that the information in OwnerRez is correct and complete.

Perfect! Thank you so much Ken! We really appreciate you walking up through this.

Hello, so we took your advice, but now everything looks really strange. Would you mind taking a look?

I'm afraid I'd need you to write in to the Helpdesk with an example of what looks wrong so I can take a look, and it may be a few days as I'm going to be travelling tomorrow.

Sent! Although I think it was to help@ i cant seem to get helpdesk@ pulled up in a hurry anymore. 

That's right, helpdesk@ is not in service for support requests anymore.  help@ is the one you want.  :-)