Leaving Hostaway because of their booking fee?

How to Add Attachment to Email for Guest

Katherine H
Mar 21, 2018 9:36 AM
Joined Jan, 2018 8 posts

Sorry to ask but is there an attachment link where I can upload a file for our guest to see?
I couldn't find one on the email I was trying to send our guest after they booked directly thru Owner Rez.

BlueMtnCabins
Mar 22, 2018 10:46 AM
Joined Jun, 2016 1133 posts

I do the following. Create a file on Google drive and make is shareable. get a link. Put a link into your email template. guest click on the link, file opens, they can view and /or print it

Katherine H
Mar 22, 2018 12:57 PM
Joined Jan, 2018 8 posts

Thank you for this help.
So I am not able to click a little paperclip icon and add something from my computer?

BlueMtnCabins
Mar 23, 2018 11:08 AM
Joined Jun, 2016 1133 posts

I do not know, never tried

Chris Hynes
Mar 23, 2018 11:58 AM
OR Team Member Joined Oct, 2012 1401 posts

Not yet, but we're working on it.

You can also upload files into your OwnerRez account and then link from there: https://www.ownerrez.com/support/articles/files-email-templates