Leaving Hostaway because of their booking fee?

How do I change the way my name displays in messaging?

Danielle
May 3, 2024 8:24 AM
Joined Mar, 2023 4 posts

How do I change the way my name displays in messages? I use an alternate spelling professionally, and this is ehat appears on the booking platforms. I don't want to confuse guests by having a different name in messages. 

 

I've changed my profile settings, but that didn't help. Is there a fix for this without having to manually change the spelling on every message?

Ken T
May 3, 2024 11:28 AM
OR Team Member Joined Aug, 2019 1706 posts

This would normally be set in your Theming area:

https://app.ownerrez.com/settings/theming

If you need more assistance, please write in to the Helpdesk with specifics.

 

Danielle
May 3, 2024 12:13 PM
Joined Mar, 2023 4 posts

Thank you.