Leaving Hostaway because of their booking fee?

How are PM's handling the VRBO Commission PPB Fee?

HTH Stays
Dec 12, 2023 7:14 PM
Joined Nov, 2023 5 posts

Hey Everyone,

 

How is everyone handling the PPB commission fee and applying this to your listing? We are currently API with Airbnb and are in the process of integrating with VRBO. Are you increasing the channel by 10% on the total amount of the fees, including rent or are you only applying to rent? How are you recouping this fee? Are you having the owner reimburse you back the 5% including the credit card processing fee? I remember when the annual subscription was in place and it is no longer. I have clients who will be coming on board who have an annual subscription already and want to leave their current property manager. Just curious on best practice here and what everyone else is doing. Thank you! 

Jennifer W
Dec 20, 2023 1:39 PM
Joined Oct, 2019 54 posts

I up everything by 10% under API connections. Then back out 10% out of rent and setup a separate line item for VRBO fee. 

But now that we're talking, do we get charged 10% on everything or is it only the rent?

HTH Stays
Dec 20, 2023 1:45 PM
Joined Nov, 2023 5 posts

Thanks! Then do you reimburse the owner the 5% passing it through to them when you provide the monthly statement? I was thinking of charging 10% on everything since VRBO charges 5% on the entire reservation less tax. Trying to figure out a way to pass this through to the owner is the most important thing to me. Would love to hear how everyone is handling it. :)

Trianglebnb
Dec 22, 2023 1:16 PM
Joined Nov, 2023 8 posts

I have been trying to figure out the same thing. Following to see if anyone has any great solutions!

Jennifer W
Dec 22, 2023 1:20 PM
Joined Oct, 2019 54 posts

I pay for all channel fees not passing through to the owner although that would be much easier!  I up everything by 10% Then when a booking comes through I backout 10% of the rent and put in as management fee to recoup the channel fees.