Leaving Hostaway because of their booking fee?

Email trigger - Difference between Booking has arrived and Blocked off time has started

Jom and Monica
May 16, 2018 10:04 AM
Joined Mar, 2018 11 posts

I'm starting to set up my first automated emails. Check in instructions, thank you for staying, etc.

My first question is:

What is the difference between "Booking has arrived" and "Blocked Off time has started"?

Is there a good forum thread or blog post that discusses setting up these emails?

Thanks!

BlueMtnCabins
May 29, 2018 9:56 AM
Joined Jun, 2016 1133 posts

booking means booking for actual people, on the day of check in. ex: booking May 27 - May 30, booking has arrived would be May 27. Blocked off time is just that - calendar block (like you block for maintenance, there is no actual booking), and blocked off time starts . if you blocked off may 27 - may 30, the blocked off time started will be May 27.