Email Templates

Is there an explanation somewhere about email templates and how to set them up?

Go to settings. On the left side is a place. Click on that.

Yep, the general area is in Settings > Email Templates: https://app.ownerrez.com/emailtemplates

Custom triggers are set up in Settings > Email Triggers: https://app.ownerrez.com/triggers

Here's an article that goes through creating a 7 days before arrival email template as an example of these concepts: https://www.ownerrez.com/support/articles/pre-arrival-email-templates-triggers-custom-fields

We've also got an email template library with some common templates: https://www.ownerrez.com/support/recommended-reading/email-template-library