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Can I send automated OR messages from a second email address?

Matt E
Jun 12, 2024 11:06 AM
Joined May, 2016 3 posts

Hi, 

I have a trigger sending guests our Check-In Instructions email a couple weeks before arrival.  I want the message to come from the email of our Guest Host, however, not from our standard Reservations email, so that if a guest replies to the email it goes to our Guest Host and not to our reservations team.   (The guest host email is on the same verified domain as our reservations email.)

Does OR support using a second email address or is there a workaround?

Thanks. 

Ken T
Jun 12, 2024 11:16 AM
OR Team Member Joined Aug, 2019 1706 posts

Please take a look at this related Forum thread:

https://www.ownerrez.com/forums/general-help/how-to-set-up-template-to-be-sent-from-another-member-of-our-team

I think you'll find useful solutions there.  If not, please write in to our Helpdesk with specific details for assistance.