BDC works pretty great for us, we get a lot of guests. That being said, BDC (the platform not OR) is still a bit weird. We are not "verified" or whatever BDC requires for them to collect payment, so my approach is to schedule payment in OR once the CC is sent.
I can't find a pattern for when the CC is send by BDC to OR. I have BDC guest that are coming months from now and their CC is in OR. For other it seems that their CC is sent to OR couple of days before check-in. This approach has worked without fail from a couple of years, but now i have a weird problem: i have two guests this month (April 2024) for which there's no CC on file. One of them is actually a guest right now so i sent them an email and message with the payment link
So my question is: is there any way for me to force some sort of synch between BDC and OR hoping that the CC is sent across? I prefer to have a bit more control over the payment instead of hoping the guest actually reads their email and use the payment link. If there is no way, fine...i figure i should ask
Alin
