Leaving Hostaway because of their booking fee?

Airbnb "special offer" problems

Denise A
Aug 3, 2022 10:14 PM
Joined Jul, 2022 11 posts

 

Hi--

I created and sent a special offer through OR as $100 total and I don't understand why it shows differently under the guest portion.  It should read $100 + $xx Airbnb service fee + $18 (Mexican taxes ABB collects).  It should be about $140-ish.  

TIA

Ken T
Aug 3, 2022 10:38 PM
OR Team Member Joined Aug, 2019 1706 posts

Please send this in to the Helpdesk, along with the booking and/or inquiry number.