Trying to find out how other people are doing with Host.co

I have had Host.co linked to all my properties for about a year. 

I have 3 Properties in Waikiki and 3 on the Beach in San Diego. So far we have had Zero Bookings for anything. Surfing Lessons, Luau's, Electric Bike Rentals etc.

These are all big sellers in both locations but a big Zero Bookings on Host.co  Is anyone else seeing the same thing?

We have called them many times with little to no response about problems with the Vendor list and giving them the names and numbers of appropriate LOCAL vendors. So far they have listed none of them.

They are trying to sell Surf lessons on the Beach in La Jolla to our guests in Oceanside. There are 5 surf lesson companies on the beach in front of our property yet they send them on a 20-mile drive down the coast. This will get you a bad review for sure. 

Has anyone had any good experiences with this company? We are not interested in selling Early check-ins or Late check-out we give these to our guests for free if available and we don't want to prepare stuff waiting in the rooms to sell our guests. We want to get a % of the huge amount of tourist activities Booked in our Area Like trips to Lego Land, Disneyland, Fishing Trips, Wine Tours, etc.  Why is this Company a Zero Sales at the Year Mark??

Is there another company doing something similar we can use?

Thanks     Paul

Hi Paul! I work with The Host Co and we'd love to help increase your sales and get your stores cooking! We have seen about a half million in amenities sales this year and want to make sure that we're steering you to the best success. We do see sales in San Diego and I'd be happy to get your near-by vendors updated. Reach out directly at annie@thehost.co or book some time with me here: https://calendly.com/annie-thehostco/15min?back=1&month=2024-05

It looks like our support team reached out to you most recently on April 23rd with updates and advice, but I'll also alert them at support@thehost.co regarding their response time and alert our vendors@thehost.co team again. 

Thanks so much for posting, and I'd love to reply in this thread when we see your stores take off!

Annie

I have submitted my local vendor list several times. The last time was about 6 months ago. I also talked to the owner of the largest fishing fleet in Oceanside and gave you all his contact info twice as well as the local electric Bike rental company. I spent a lot of time making appointments and doing this work for you with no response from your vendor team except that they were very busy and would get to it when they could. Let me know if anything is going to change or we are just going to give up and send the link for undercover tourists to all our guests instead of Host.co. They have all the local theme parks and car rental companies. Are all of your sales pretty much owner-provided services like early check in late checkout and things that the host puts in the unit? What are your $ sales in San Diego and Hawaii on Tourist Activities? 

Hi Paul - Thanks for the info.  Please do schedule some 1:1 time and we'll get you updated.

In regards to vendors outside of where you'd like to see them, we see that you had La Jolla Surf in your store and we provided an Oceanside surf company. Our vendors work within a 20-mile radius, so if you’re still seeing the La Jolla vendors, we recommend turning them off if you’re concerned your guests will find that too far. We’d love to do whatever we can to help you start selling. And please feel free to use any service that works best for you!