Facebook Tracking Pixel added, Google Analytics eCommerce tracking added

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With the rise of walled garden listing sites that block you from guests, more owners are doing direct advertising through other means, such as Facebook Ads, Google Adwords, and ads on other channels like Craigslist etc.

With ads driving traffic from various locations, you need to be able to track what ads are leading to sales. The best way to do this is using analytics tools like Google Analytics or Facebook's Tracking Pixel.

When you configure either of these in your OwnerRez account, we'll send them information every time a guest interacts with your website (if you're using our hosted websites), widgets on your own site, or the quote checkout process.

With the Facebook Tracking Pixel, you can drive ads that are targeted directly to your audience. You can also target ads to people at certain stages in the buying process. For example take people that have gone on your website and submitted an inquiry but not yet booked. Facebook allows you to target an ad campaign directly to those guests.

We've had Google Analytics for awhile, but we were just tracking pageviews. Now we've added eCommerce to that so you can track booking value and see what sources sent what bookings:

To set up analytics tracking, go to the Analytics Tracking section in your profile. We've also prepared a support doc on setting up analytics tracking.

24 Comments (add yours)

Chris Hynes
Apr 19, 2017 10:24 AM
OR Team Member Joined Oct, 2012 1401 posts

OK, I've cleaned that up a bit. You'll now see "Rent for <Property>" in the rent line items. I left the surcharges as a simple description without the property name because they can apply to multiple properties.

This won't update the existing data in GA, unfortunately, but it'll apply for new bookings.

BlueMtnCabins
Apr 23, 2017 1:22 PM
Joined Jun, 2016 1133 posts

Just FYI, it looks better, but not catching all the rent items per transaction. such as, I had booking ORB924172:
Rent 3 nights (9/9, 9/10, 9/14) during Low season - Fall at Weekend Night rate at $245.00 per Weekend Night 735.00 $735.00
Rent 3 nights (9/11 - 9/13) during Low season - Fall at Weekday Night rate at $195.00 per Weekday Night 585.00 $585.00

"rent for Blue Mountain Lodge" under Ecommerce>Transactions>ORB924172 only shows the "rent $585.00"
The $735.00 is not listed.

Tax and cleaning fee are OK.
Not crucial for me, but may be crucial for someone who processes a lot of transactions.

Chris Hynes
Apr 24, 2017 10:44 AM
OR Team Member Joined Oct, 2012 1401 posts

Hmm. I wonder if they only record one item per sku. We'll try combining all rent into one line item.

Chris Hynes
Apr 24, 2017 3:49 PM
OR Team Member Joined Oct, 2012 1401 posts

Just released a hotfix to combine the rent items into one total item by type. You'll get one for rent and one for each type of surcharge or tax.

Let me know if this solves the way its showing up in the GA eCommerce for you.