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Nevermind.... Received later.
Claudia
(Posted Aug 14, 2012 2:31 AM)
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Aug 14, 2012 2:31 AM |
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Hi Sam and Michelle,
How will you be handling the way HomeAway seems to be heading, with their inquiries? I have been talking in forums and it appears that they are going to have their customers si…
(Posted Aug 13, 2012 8:44 AM)
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Aug 13, 2012 8:44 AM |
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Hi Michelle,
Any decisions on the comment box? I enter the quotes into the OwnerRez software and I can't enter the comments they give, onto your system.
Claudia
(Posted Aug 13, 2012 8:40 AM)
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Aug 13, 2012 8:40 AM |
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I have to compliment this new feature! I just had a failed credit card mail. (Not the same as the one discussed yesterday). I entered the information of them, to be charged today. Everything went…
(Posted Aug 4, 2012 8:27 AM)
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Aug 4, 2012 8:27 AM |
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I just went into the OR calendar and it is showing up.
(Posted Aug 3, 2012 10:08 PM)
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Aug 3, 2012 10:08 PM |
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ok
(Posted Aug 3, 2012 5:12 PM)
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Aug 3, 2012 5:12 PM |
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F5 on the apple seems to be brightness, not refresh. I completely logged out and back in, still nothing.
Grid shows there. Shows on that calendar as reserved.
Just not in the Main BOOKING scree…
(Posted Aug 3, 2012 5:05 PM)
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Aug 3, 2012 5:05 PM |
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Funny thing is that VRBO is showing booked. It's OwnerRez that doesn't show it.
(Posted Aug 3, 2012 5:02 PM)
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Aug 3, 2012 5:02 PM |
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OwnerRez calendar
(Posted Aug 3, 2012 5:00 PM)
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Aug 3, 2012 5:00 PM |
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BTW, as I stated, I did the actual ACCEPTING for the above transaction. My calendar is not showing it booked. Everything else is. Do you know why?
Claudia
(Posted Aug 3, 2012 4:48 PM)
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Aug 3, 2012 4:48 PM |
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So, if I wanted to know if the guest ACCEPTED the booking or the owner did, I would have to ask you?
Claudia
(Posted Aug 3, 2012 4:47 PM)
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Aug 3, 2012 4:47 PM |
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I went through the process myself, on her behalf and approved it. Now it is showing booked.
My question is, does it say anywhere on OWnerRez that it was ACCEPTED by the owner and not the guest? Th…
(Posted Aug 3, 2012 3:14 PM)
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Aug 3, 2012 3:14 PM |
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I just noticed something. This may or may not have anything to do with it.
She booked this item and then an inquiry came in to the system by her. This inquiry, I don't know when it actually was to…
(Posted Aug 3, 2012 1:46 PM)
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Aug 3, 2012 1:46 PM |
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Ok. I am going away tomorrow and I am preparing to go. I would like to resolve this, ASAP, so I don't have to worry about this.
Claudia
(Posted Aug 3, 2012 1:41 PM)
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Aug 3, 2012 1:41 PM |
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Here is the information...
Quote # 16179
Claudia
(Posted Aug 3, 2012 1:12 PM)
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Aug 3, 2012 1:12 PM |
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No to all of the above!
Tried refresh, looking at grid, looking at emails sent. Everything has no evidence of being booked.
Claudia
(Posted Aug 3, 2012 1:09 PM)
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Aug 3, 2012 1:09 PM |
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A customer just said she booked online, but it is not showing as booked, at all. IS there a delay?
She called her credit card company and they confirmed that she charged her account in the right …
(Posted Aug 3, 2012 12:22 PM)
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Aug 3, 2012 12:22 PM |
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I sent out three emails through OwnerRez yesterday. While it says Opened from the ones that came to me as CC, their's still say SENT. Does this mean they still have not opened the emails? Isn't tha…
(Posted Aug 1, 2012 8:09 AM)
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Aug 1, 2012 8:09 AM |
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Thank you, Sam!
Claudia
(Posted Aug 1, 2012 8:06 AM)
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Aug 1, 2012 8:06 AM |
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Hi Michelle,
Are you saying that email will probably be completed within 3-4 months, or did I misunderstand that?
As for the pictures in the email, does that mean you are thinking of not putting th…
(Posted Jul 31, 2012 3:03 PM)
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Jul 31, 2012 3:03 PM |
