Experience the difference of "Elite".

cp9293

Joined April 2012
395 posts
Topic

General Help and Questions » Change of payment method

Hi, I paid for the check acceptance ($5). Now, they are paying via Credit Card, since their check bounced. Does your system recognize that there was a change in payment method and refund the money…

(Posted Mar 21, 2013 3:47 PM)

General Help and Questions » Security Deposit release

Hi Michelle, I have the iphone. clauida

(Posted Mar 10, 2013 8:14 PM)

General Help and Questions » Security Deposit release

Hi, I have noticed on many occasions that I am not able to release the security deposit via my mobile device. Thanks, Claudia PS.. Does Michele still work there?

(Posted Mar 5, 2013 8:48 AM)

General Help and Questions » Security for Credit Cards processing

Hi Michelle, I just got an email from someone that used the credit card processing from ownerrez and she told me that someone used her card and charged $4000.00 on it. Luckily, her credit card comp…

(Posted Feb 25, 2013 3:26 PM)

General Help and Questions » Upcoming Sprints

Thank you, Michelle.

(Posted Feb 6, 2013 8:59 AM)

General Help and Questions » Calendar Display

<< We are working on some upgrades to the preempted view where the guest will be able to see your other properties that are available for the same dates range and/or email you (the owner) when preemp…

(Posted Feb 2, 2013 10:13 AM)

General Help and Questions » Upcoming Sprints

Hi Michele, Could you please tell me what the next sprints will be involving and when they are expected? Thanks, Claudia

(Posted Jan 31, 2013 11:12 AM)

General Help and Questions » Accident and Travel Insurance

Thanks. I am more interested in Damage Insurance. Claudia

(Posted Jan 16, 2013 5:44 PM)

General Help and Questions » Accident and Travel Insurance

Any updates on when and if these two items will be offered? Claudia

(Posted Jan 16, 2013 4:10 PM)

General Help and Questions » Template for different properties

How do make different templates for different properties? Right now, if I try to answer an inquiry for my SC property, the PA property comes up. I am sure it is in here somewhere, I just don't seem…

(Posted Jan 14, 2013 9:42 AM)

Blog » Embed the OwnerRez calendar in your own website

Is there a way I can send a link of the calendar in my response letter, showing the same thing when they click on it... Reserved/Booked? Right now there is nothing out there that I can click and sho…

(Posted Jan 2, 2013 12:21 PM)

Feature Requests » Add Travel Insurance offered by Owner with own License

Hi Michelle and Staff, Happy Holidays! Yes, if you can send an alert to the owner letting us know that action needs to be taken, such as purchasing Damage Insurance, that would be great. Claudia

(Posted Jan 2, 2013 12:15 PM)

Feature Requests » Preempted status to include calendar or refer back to owner

Hi Michelle, Any word on this? Can we have the different wording from what currently comes up? "What does this mean? All quotes have an expiration date. If the quote is not accepted before the …

(Posted Nov 30, 2012 7:47 PM)

Blog » A first pass at email templates and rich-text email messages

Can we have separate templates for different properties? My response letter for my hilton head house is different than for my pocono house. Thanks, Claudia

(Posted Oct 3, 2012 5:45 PM)

Blog » A first pass at email templates and rich-text email messages

<<There are buttons for emphasis (bold, italics, underline), font styles (color, type, size), bullets and links. If you understand how to read/write HTML, you can even update the raw formatting your…

(Posted Sep 20, 2012 9:53 AM)

Blog » A first pass at email templates and rich-text email messages

Hi Sam, I look forward to looking at these new features in the future. I have been extremely busy with my mother these last couple of weeks. She was in the hospital and is now home, but requires a…

(Posted Sep 19, 2012 10:37 AM)

General Help and Questions » Guest Address

Hi Michele, Any updates on this topic? We really need to know the guest address, for refunds and such. I have to refund him, since he is not bringing his pet. I can't find is address anywhere. P…

(Posted Aug 28, 2012 3:12 PM)

General Help and Questions » Calendar details to third person

I get the following error when I do the google calendar with ownerRez... Connection Failed Google returned this error: Captcha required

(Posted Aug 18, 2012 9:17 AM)

General Help and Questions » Calendar details to third person

How do I have owner rez sync with the calendar?

(Posted Aug 18, 2012 9:01 AM)

General Help and Questions » Calendar details to third person

I tried looking to see if this subject came up, but I don't see it anywhere. Can you please have something for my housekeeper to look at the calendar, without me giving her my password to get on? C…

(Posted Aug 17, 2012 9:54 PM)