Experience the difference of "Elite".

cp9293

Joined April 2012
395 posts
Topic

General Help and Questions » Issue with contract...

Sam, I went back and looked at my contracts and I have the inserts for booking dates. They are fine on my end. Maybe the insert used is "Booking Date" and not the other "Booking" inserts. Claud…

(Posted May 29, 2012 10:09 AM)

General Help and Questions » Sage - Echeck

When you integrate Echeck using Sage, will it be free for us owners, since it would be done via Sage? Claudia

(Posted May 28, 2012 8:04 AM)

General Help and Questions » PC to Mac

I presently have a PC laptop. I have working with that with OwnerRez with the PC. I entered all my information on there. If I bought a Mac laptop would there be an issues with the old information?…

(Posted May 26, 2012 9:35 AM)

General Help and Questions » Sage - Echeck

What are Sage's Echeck fees? Do they do that? Or is it only Credit Cards? Thanks, Claudia

(Posted May 25, 2012 2:28 PM)

Feature Requests » Expired Status

Great. :) Claudia

(Posted May 25, 2012 11:44 AM)

Feature Requests » Expired Status

Hi Michele, Below is what happens when a person wants to book, after it has expired. Just like the Preempted status, can you please add more to what comes up... "This quote expired and is no…

(Posted May 25, 2012 8:42 AM)

Feature Requests » Preempted status to include calendar or refer back to owner

Did you see this one? Claudia

(Posted May 21, 2012 2:15 PM)

General Help and Questions » Email Alerts -- cancellations and including Pet in tally

Gotcha. Because I know that I saw it other times. Claudia

(Posted May 21, 2012 2:14 PM)

General Help and Questions » Email Alerts -- cancellations and including Pet in tally

Doesn't show if pet is included. Claudia

(Posted May 21, 2012 1:24 PM)

General Help and Questions » Email Alerts -- cancellations and including Pet in tally

I am not sure who these go to, but I send this out to my housekeeper. However, the email goes out, even when I am waiting for a check. Things happen when the potential guests decided they are not r…

(Posted May 21, 2012 1:21 PM)

General Help and Questions » Guest Email on Payment made

OK, thanks. Claudia

(Posted May 21, 2012 1:13 PM)

General Help and Questions » Guest Email on Payment made

When you say per booking... do you mean the month it was booked? Or the month the rental date is on, that month? In other words, I book 4 bookings in the month of May (2 for July, 2 for September…

(Posted May 21, 2012 1:09 PM)

General Help and Questions » Guest Email on Payment made

What is the pricing for checks? You were mentioning that it is a certain amount, within different ranges of bookings. Claudia

(Posted May 21, 2012 12:38 PM)

Feature Requests » Preempted status to include calendar or refer back to owner

Once something changes to preempted, due to someone else bookings, can you include our calendar on the page that comes up stating This quote was preempted and is no longer available. --- Please…

(Posted May 21, 2012 11:57 AM)

General Help and Questions » Guest Email on Payment made

Yes, but for my hilton head island villa, most pay by check. Claudia

(Posted May 21, 2012 11:47 AM)

General Help and Questions » Guest Email on Payment made

It is the booking emails, it is the response letters (not having the charges broken up on the email) for the owner, it is the not having our own email format for responses (including fonts/color/bold…

(Posted May 21, 2012 11:38 AM)

General Help and Questions » Security Deposit Release email

Silvia, I go throught the VRBO review system. It is the same. Why they changed this, I don't know, but it is nowhere near what it used to be. Claudia

(Posted May 21, 2012 11:26 AM)

General Help and Questions » Guest Email on Payment made

No, I don't like the format for the owners. It doesn't seem to help me in anything that I am doing. I have to always go back and click to see things that I actually need. Plus, filing the emails d…

(Posted May 21, 2012 11:24 AM)

General Help and Questions » Security Deposit - Damage Insurance

That actually sounds nice - fourth option. I am for that. :) Claudia

(Posted May 21, 2012 10:19 AM)

General Help and Questions » Guest Email on Payment made

One thing I don't understand is why guests received different emails than we do. Can we receive the same format as they do? For example, when a guests books a reservation, we receive an email that …

(Posted May 21, 2012 9:30 AM)