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Credit card fee would have been $12 and it is charged at the beginning of the month. So, it is not that.
Claudia
(Posted Jun 27, 2012 2:56 PM)
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Jun 27, 2012 2:56 PM |
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Hi Michele,
I was charged $77.50 today under the name of Cornerstone! When I called my bank to find out where this came from, they told me it is a company named Sage/Cornerstone. Tim is looking …
(Posted Jun 27, 2012 2:51 PM)
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Jun 27, 2012 2:51 PM |
General Help and Questions » Guest Address
At the time I didn't think I needed it. I deposited the check and I throw out the envelope. I went through my recycling pile and couldn't find it anywhere. I have two piles of recycling, one in my…
(Posted Jun 25, 2012 11:06 AM)
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Jun 25, 2012 11:06 AM |
General Help and Questions » Guest Address
Do they fill in the address for a check?
We would need the address, to refund the check. There is nothing on the payment side that gives an address or phone number. Absolutley no information o…
(Posted Jun 25, 2012 10:51 AM)
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Jun 25, 2012 10:51 AM |
General Help and Questions » Guest Address
Where would I find the guest address, after they booked???
Thanks,
Claudia
(Posted Jun 23, 2012 3:15 PM)
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Jun 23, 2012 3:15 PM |
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Thanks, I had done that already. That was what I was going to ask next... does ownerrez periodically check to see that the calendars are in sync? Oh, wait. I remember you said that it is only one …
(Posted Jun 18, 2012 5:36 PM)
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Jun 18, 2012 5:36 PM |
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Is there a way to put a BOOKED transaction in a pending state? What happens to the calendar? Does it change to tentative?
Someone booked for Labor Day and is now thinking she MIGHT have to cance…
(Posted Jun 18, 2012 5:10 PM)
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Jun 18, 2012 5:10 PM |
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Can you please still allow for the owner to get the email in their AOL, etc account? Or have the option to receive the email in the inbox, if other owners don't want the duplicate letter? I like to…
(Posted Jun 16, 2012 4:52 PM)
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Jun 16, 2012 4:52 PM |
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Very interesting. Yes, that is what I will do. Enter it under Extra night.
Thanks!
Claudia
(Posted Jun 16, 2012 12:48 PM)
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Jun 16, 2012 12:48 PM |
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I understand. I will have to try to figure out the correct format for the added nights. There is no PER NIGHT stay. It reduces the more you rent.
Claudia
(Posted Jun 16, 2012 12:13 PM)
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Jun 16, 2012 12:13 PM |
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It has come to my attention that a booking quote, sent via OwnerRez, went into the spam folder. Plus, the guest didn't even know it was from me. So, they just deleted it. I know that you have adde…
(Posted Jun 16, 2012 11:37 AM)
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Jun 16, 2012 11:37 AM |
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Hi Michele,
Look at the last booking for Peter. When the quote originally created, it only had $725 for one week. I had to manually change it to "13 days". This had happened before when it was …
(Posted Jun 16, 2012 11:31 AM)
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Jun 16, 2012 11:31 AM |
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If I enter the rate per week, under RATES in PROPERTIES and a quote comes in for over the timeframe I entered, it does not calculate.
In other words, if I enter for one week between June 7 to Au…
(Posted Jun 16, 2012 10:13 AM)
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Jun 16, 2012 10:13 AM |
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Great job, Sam and Team!
Claudia
(Posted Jun 15, 2012 10:03 AM)
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Jun 15, 2012 10:03 AM |
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Thank you. Claudia
(Posted Jun 14, 2012 9:31 PM)
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Jun 14, 2012 9:31 PM |
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When a guest books, does the security deposit automatically get scheduled, on what information we entered under properties? OR do we have to schedule it, afterwards?
Claudia
(Posted Jun 14, 2012 9:30 PM)
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Jun 14, 2012 9:30 PM |
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Great! I look forward to the changes. I am struggling a little on my side.
Thanks,
Claudia
(Posted Jun 13, 2012 9:42 AM)
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Jun 13, 2012 9:42 AM |
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Hi Michelle,
Yes, that is the same issue. I misread the problem when I contributed to that thread. Now I see it. I will remove it now, until it is fixed, since it is creating problems.
Any t…
(Posted Jun 13, 2012 9:31 AM)
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Jun 13, 2012 9:31 AM |
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I was trying to get a rental agreement signed and he kept telling me the dates were displaying incorrectly under the "tags" used. I used the two above inserts and the dates kept coming out 2 days ou…
(Posted Jun 13, 2012 8:17 AM)
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Jun 13, 2012 8:17 AM |
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Hi Michelle,
It seems like it is not ONLY the 2.95% that we are charged using the Sage system.
I received my statement today and there are added fees, I was not aware of ....
Visa acquirer…
(Posted Jun 11, 2012 12:57 PM)
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Jun 11, 2012 12:57 PM |
