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Not that specifically, but we'll be adding CRM features in the future that merge all the bookings, quotes and inquiries for a guest into a single contact history so you can see things like this.
-Mi…
(Posted May 7, 2012 8:11 AM)
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May 7, 2012 8:11 AM |
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Thanks for the ideas. Please do send me a copy of your spreadsheet. I can't guarantee that we would produce the exact same report for you, but it may expand our idea-base.
-Michelle
(Posted May 3, 2012 6:37 PM)
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May 3, 2012 6:37 PM |
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Hi Claudia,
This should be taken care of by some changes we're making to inquiries in the near future. We're splitting status into two fields: resolution and status.
Status will be:
* Missing Inf…
(Posted May 3, 2012 6:36 PM)
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May 3, 2012 6:36 PM |
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You can see a picture of on our features page. Go here:
https://www.ownerrez.com/features/bookings
Scroll down and look for the picture under "Understand where your bookings are"
That's the way i…
(Posted May 3, 2012 11:00 AM)
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May 3, 2012 11:00 AM |
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The filter is:
Arriving: | -- select -- |
So you're picking when the arrival date happened (in the future, in the past, this year, last year, or ANY time)
Any date will return all bookings from th…
(Posted May 3, 2012 10:59 AM)
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May 3, 2012 10:59 AM |
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The dropbox had a bunch of date options such as:
In the future
In the past
This year
Last year
etc...
And a bunch of users said that it was confusing because they wanted to see ALL bookings. So we…
(Posted May 3, 2012 10:36 AM)
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May 3, 2012 10:36 AM |
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As it happens, we actually had that before the last release. The arrival date column was selected by default and we had a date filter dropbox that only showed "in the future" bookings so you saw the…
(Posted May 3, 2012 10:33 AM)
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May 3, 2012 10:33 AM |
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What about the bookings grid?
Go here:
https://app.ownerrez.com/bookings
Those are the actual real bookings as opposed to all the quotes. Does that give you what you need?
I guess it wouldn't be…
(Posted May 3, 2012 10:22 AM)
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May 3, 2012 10:22 AM |
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Hi Claudia,
Thanks for the added thoughts and details on the quotes screen. Your insight has been very valuable.
The first change will be to make it remember the last setting you had it on. So if…
(Posted May 3, 2012 10:18 AM)
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May 3, 2012 10:18 AM |
General Help and Questions » Next Sprint
Small stuff, and it's going to be fast. Mostly small tweaks, grammar fixes, enhancements. Your request to have a fixed amount for the first payment was included.
-Michelle
(Posted May 2, 2012 10:06 AM)
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May 2, 2012 10:06 AM |
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If it was an email you send manually, we would definitely add the 'Send Me A Copy' checkbox. The problem is that it's an automatic email based on an event.
So we'd have to have a setting somewhere …
(Posted May 2, 2012 9:59 AM)
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May 2, 2012 9:59 AM |
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Got the suggestion, not sure if we could commit to that though. The email form is straightforward - as you pointed out, it's already built - but it's a configuration issue.
Obviously, we couldn't j…
(Posted May 2, 2012 9:46 AM)
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May 2, 2012 9:46 AM |
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I will forward this to Tim in merchant services.
-Michelle
PS. If you have any questions or comments about your merchant account, please email merchant-services@ownerreservations.com. Or you can k…
(Posted May 2, 2012 8:13 AM)
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May 2, 2012 8:13 AM |
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No 100% ETA yet because it hasn't been scheduled. However, it's being debated as something that should move up in priority to one of the next few sprints. This involve quite a bit of work and we li…
(Posted May 2, 2012 8:11 AM)
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May 2, 2012 8:11 AM |
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In the future, we'll be changing the quotes grid (which is the page you're talking about) so that your filter settings are persistent.
In other words, when you select criteria from the filter bar an…
(Posted May 2, 2012 8:07 AM)
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May 2, 2012 8:07 AM |
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Hi Claudia,
You're right. We'll have that updated to be clearer.
-Michelle
(Posted May 2, 2012 8:04 AM)
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May 2, 2012 8:04 AM |
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Yes, and that's a high priority on the dev roadmap. In the meantime, you can give them a link to your HomeAwayConnect, FlipKey or Google calendar - all of which are updated in real time by our syste…
(Posted May 1, 2012 1:48 PM)
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May 1, 2012 1:48 PM |
General Help and Questions » Double Booking
Exactly. You can have as many open quotes as you want for the same dates. When the guest clicks through the acceptance/payment form and finalizes it, THEN it becomes a booking.
Remember, quotes an…
(Posted May 1, 2012 12:26 PM)
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May 1, 2012 12:26 PM |
General Help and Questions » Double Booking
If a booking is canceled, for lack of payment or any other reason, any quote for the same dates automatically re-opens and becomes available.
So if someone books, causing other quotes for the same d…
(Posted May 1, 2012 12:20 PM)
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May 1, 2012 12:20 PM |
General Help and Questions » Double Booking
The system cannot allow quotes to be open for dates that are already booked because you would risk getting double booked.
Consider the following scenario...
Person A accepts the quote and wants to …
(Posted May 1, 2012 11:37 AM)
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May 1, 2012 11:37 AM |
