Reviews - OwnerRez

5.0 stars

Colin S.

Source: Capterra
May 30, 2025

By Colin S. – written on Capterra

OwnerRez Support Deserves a Medal

OwnerRez has been a great platform for managing vacation rentals, but what really makes it stand out is the level of care from their team. Especially Steve. He's been my go-to every time I've needed help, and it's clear he knows the platform inside and out. It's rare to get this kind of support these days, and it genuinely makes the whole experience better. Highly recommend OwnerRez if you're looking for a reliable system with stellar support. What I've loved most about OwnerRez is hands down the support. Every time I've hit a wall or had a technical hiccup, Steve...

OwnerRez has been a great platform for managing vacation rentals, but what really makes it stand out is the level of care from their team. Especially Steve. He’s been my go-to every time I’ve needed help, and it’s clear he knows the platform inside and out. It’s rare to get this kind of support these days, and it genuinely makes the whole experience better. Highly recommend OwnerRez if you’re looking for a reliable system with stellar support.

Pros

What I’ve loved most about OwnerRez is hands down the support. Every time I’ve hit a wall or had a technical hiccup, Steve from the support team has come through in a big way. Not only does he respond quickly, but he also explains everything clearly and gives me a step-by-step plan so I never feel stuck. Honestly, having someone like Steve on the other end makes all the difference when you’re trying to keep things moving. Outside of support, the platform itself is solid. It does exactly what we need to manage multiple vacation home properties. Updating listings, managing bookings, and keeping things running smoothly is all very intuitive once you get into it. There’s also a great knowledge base if you ever want to dig into something yourself.

Cons

There was a moment where I ran into some trouble trying to implement custom code for a design update. But even that turned into a positive. Steve didn’t just help fix the issue, he actually gave me an even better workaround that made the whole process simpler and more effective. So yeah, it started as a “con,” but with support like that, it barely even counts.

5.0 stars

Jen Meier

Homeowner
Magnolia House
1 property
Source: Trustpilot
May 29, 2025

By Jen Meier, Homeowner, 1 property – written on Trustpilot

Katie and Cam + OR are outstanding

Ownerrez has really stepped their support. Since they only offer email support (hopefully phone support someday), timely responses are important. I have been impressed with the folks there, namely Katie and Cam. Both provide thorough answers in the forms of videos that are easy to follow so I can make whatever amendments I need to make on my end, and they also send me to links on their site that offer additional support in the area I need help. I haven't ever been left in a lurch and they have answered all of my questions. Great stuff. I look forward...

5.0 stars

Abbie E.

Source: Capterra
May 15, 2025

By Abbie E. – written on Capterra

Great, robust tool for owners

Once you set it up, it works beautifully. Alternatives considered: Beyond and Hostfully Property Management Platform Reason for choosing OwnerRez: Pricing, features and availability of a rental agreement Once you set it up, it works beautifully. I love the integrations and it really helps me run my single str.

5.0 stars

Edward Marra

Homeowner
Par 4
1 property
Source: Trustpilot
May 8, 2025

By Edward Marra, Homeowner, 1 property – written on Trustpilot

Tech + Support = A++

The support is the silver bullet. The tech is great and it does more than what I need. 1. My own website 2. Sync VRBO and Airbnb rsvps 3. Share calendar with Cleaners I'm not a techie and the software is robust. The free Onboarding call with a very pleasant person was the kicker. She took extra time to walk me through everything and even followed-up with a detailed email

5.0 stars

Karen Stammer

Homeowner
License to Chill 30A properties
1 property
Source: Capterra
May 7, 2025

By Karen Stammer, Homeowner, 1 property – written on Capterra

Amazing Program

OwnerRez platform is a great tool for individuals who want to manage their own property! OwnerRez platform is a great tool for individuals who want to manage their own property! The support team is friendly and very knowledgable regarding their platform and VRBO/Airbnb platforms. There are plenty of help tutorials and instructions to assist in building your site. If you are a newcomer to property management - I highly recommend ProConnect.

Colin S.

OwnerRez Support Deserves a Medal

Pros

Cons

Jen Meier

Katie and Cam + OR are outstanding

Abbie E.

Great, robust tool for owners

Pros

Cons

Edward Marra

Tech + Support = A++

Karen Stammer

Amazing Program

Pros

Cons

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