Topic | Posted |
---|---|
General Help and Questions » VRBO Inquiry not coming through with emailYou can't - and you don't need to. Inquiries don't need to be "approved", the guest can just go ahead and book without approval. (Posted yesterday) |
yesterday |
General Help and Questions » VRBO Inquiry not coming through with emailThe issue is that Vrbo doesn't even have a custom-quote API. We've pressed them on this for years, and recently we've gotten a bit of traction, so hopefully at some point that functionality will be … (Posted yesterday) |
yesterday |
General Help and Questions » VRBO Inquiry not coming through with emailIs this a gap with the integration between VRBO / Ownerrez? Effectively, yes - Vrbo intentionally does not provide any direct guest contact information until the guest has actually booked. You … (Posted yesterday) |
yesterday |
General Help and Questions » Pricing on Hosted WebsitePlease write in to the Helpdesk with specifics, so we can investigate. (Posted yesterday) |
yesterday |
General Help and Questions » FooterYes, this has indeed changed, but, you can still edit the Hosted Website footer settings. Here's how to do that: https://www.ownerrez.com/support/articles/hosted-websites-footer-customizations-v… (Posted yesterday) |
yesterday |
Feature Requests » Clone a property featureHere's how to duplicate a property: https://www.ownerrez.com/support/articles/add-new-property#duplicate (Posted 2 days ago) |
2 days ago |
General Chat » website designerUnfortunately, at present there's no way to do that - editing the Hosted Website does require full admin access. (Posted 2 days ago) |
2 days ago |
General Chat » Request to book and Seasons.Unfortunately, no, none of the channels support the capability of changing between request-to-book and instant-book based on the season. (Posted 2 days ago) |
2 days ago |
General Chat » Booking.com Extranet IssuesWell, it looks like this must have been a very limited outage - I see there have been no responses to this post, nor have we seen any similar reports in our support tickets. Unless more evidence com… (Posted 3 days ago) |
3 days ago |
General Help and Questions » California Assembly Bill 537 - Pricing Display LegislationI don't myself interpret this law as speaking to security deposits in any way, but no doubt that will be determined over the coming months by the appropriate legal authorities. (Posted 3 days ago) |
3 days ago |
General Help and Questions » California Assembly Bill 537 - Pricing Display LegislationThis is not a phishing message, it is legitimately from Vrbo - we got it also, as well as other partner-level communication. We are not lawyers and have no competency to express legal opinions ot… (Posted 3 days ago) |
3 days ago |
General Help and Questions » Airbnb reservation and API connected damage deposit collected directly via StripeHere's how to keep the security deposit hold: https://www.ownerrez.com/support/articles/security-deposit-holds#charging This does not require any interaction with Airbnb at all. However, … (Posted 4 days ago) |
4 days ago |
Feature Requests » Add an API integration for Hipcamp and Glamping HubNo, that's a misunderstanding - Glamping Hub does not have an internal channel messaging system like Airbnb and Vrbo do. OwnerRez communicates with Glamping guests in the same way as it does with di… (Posted 4 days ago) |
4 days ago |
Feature Requests » Select which photos are sent to the difference channels and our own website.I would prefer to see the first feature introduced as soon as possible Realistically, that won't happen, because that alone is not in demand by enough people, nor is it likely to be. By combini… (Posted 5 days ago) |
5 days ago |
Feature Requests » Select which photos are sent to the difference channels and our own website.the ability to swap photos in and out of the active set is ALSO a different feature than being able to have it done automatically on a schedule. Well, yes, those are indeed two separate features.… (Posted 5 days ago) |
5 days ago |
Feature Requests » Select which photos are sent to the difference channels and our own website.There are currently two related, but separate, feature requests active. One is this one, which relates to assigning different photos to different channels. To me, logically, this would also incl… (Posted 5 days ago) |
5 days ago |
Feature Requests » Ability to schedule different descriptions or photos for posting[This topic has been closed as a duplicate of another topic ( Display / Hide Gallery Photos by date/month/season (/forums/requests/display-hide-gallery-photos-by-datemonthseason) )] (Posted 5 days ago) |
5 days ago |
Feature Requests » Display / Hide Gallery Photos by date/month/season[Another topic was closed as a duplicate of this topic ( Ability to schedule different descriptions or photos for posting (/forums/requests/ability-to-schedule-different-descriptions-or-photos-for-… (Posted 5 days ago) |
5 days ago |
Feature Requests » Disable Property Photos[This topic has been closed as a duplicate of another topic ( Select which photos are sent to the difference channels and our own website. (/forums/requests/select-which-photos-are-sent-to-the-diff… (Posted 5 days ago) |
5 days ago |
Feature Requests » Select which photos are sent to the difference channels and our own website.[Another topic was closed as a duplicate of this topic ( Disable Property Photos (/forums/requests/disable-property-photos) )] (Posted 5 days ago) |
5 days ago |