Keeping your property owner in the loop about new bookings is imperative! You'll want to notify your property owners about a new booking as fast as possible. Follow these instructions to notify owners of new bookings using OwnerRez templates and triggers.
Check out our Template and Trigger Examples support article for other guest messaging ideas.
Email Template & Trigger
To create an email template, go to Settings > Templates > Email tab > click the Create Email Template button > select the "Booking" option. Copy and paste the following values into your new booking email template. Or simply click on the +Add Template to My Account.
Name:
Owner New Booking Notification
From Name:
{MYCOFULL}
From Address:
{MYEMAIL}
To Name:
{ONAME}
To Address:
{OEMAIL}
Subject:
New Booking Notification for {BARR}-{BDEP} at {PDISPNAME}
Body:
Hi {ONAME},
Just got a new booking and here are the details:
{BARR} to {BDEP} at {PDISPNAME} for {BNGUEST} guests from {BSOURCE}.
Your booking revenue is {BTAMT} minus {OCOMM} commission and expenses.
{MYFIRST}
Email message preview:
Create a trigger to send your email message by navigating to Settings > Messaging > Triggers > and clicking + Create Trigger to pull up the new trigger screen. Or simply click on the +Add Trigger to My Account.
Event:
As soon as booking is created
Action:
Owner New Booking Notification via Email
SMS Template & Trigger
To create an SMS template, go to Settings > Templates > SMS tab > click the Create SMS Template button > select the "Booking" option. Copy and paste the following values into your new SMS template. Or simply click on the +Add Template to My Account.
Name:
Owner New Booking Notification
To:
{OPHONE}
Body:
{ONAME}, just got a new booking from {BSOURCE} for {BNGUEST} guests, {BARR} to {BDEP} at {PDISPNAME}! Booking revenue is {BTAMT} minus {OCOMM} commission and expenses. 🤑
SMS template preview:
Create a trigger to send your SMS message by navigating to Settings > Messaging > Triggers > and clicking + Create Trigger to pull up the new trigger screen. Or simply click on the +Add Trigger to My Account.
Event:
As soon as booking is created
Action:
Owner New Booking Notification via SMS