Many OwnerRez features allow you to sort and filter by the source of an inquiry or booking - Vrbo, Airbnb, and so on. But what about if you have a source that isn't listed, such as your own website or a specific owner?
- Video - Custom Source Overview
- Set up a Custom Source
- Widget Settings
- Attributing a Booking to a Custom Source
Video - Custom Source Overview
Set up a Custom Source
Users can add their own custom source. Go to Settings > Channels > Custom Sources > + Create Custom Sources > complete the desired Name and Widget/Email Matching Domain fields and click Save.
A new Custom Source has two parameters:
- The Name that will be displayed in the various dropdowns and selectors (such as My Website or Owner Name). This field is required.
- The Widget/Email Matching Domain Name that OwnerRez will use to identify the source (such as mywebsite.com).
Widget Settings
If you are using a Hosted Website, configuring your domain name as a Custom Source is enough to properly identify all inquiries and bookings that come from it.
If you are using OwnerRez Widgets in your own site, however, that may not be sufficient, depending on how your site is coded. Try the above method first, and if your inquiries and bookings are properly identified, great!
If they aren't, though, you can directly control the identification of each widget. Go to Settings > Widgets, and for each widget individually, click on it and click "Change".
Scroll down to Options and look for the Listing Site field. Select the Custom Source you want to identify this widget as being for. If you don't see the source you want, you probably need to first add it as a Custom Source.
Save your changes. You do not need to make any changes to the widget code or on the site where your widget is in use - OwnerRez will automatically identify the widget and properly categorize its form data.
Attributing a Booking to a Custom Source
Got a booking that is not attributed to one of your Custom Sources? No problem! You can change that in the individual booking. Users can navigate to the specific booking and click on Change/Move booking.
In the Listing Site drop-down menu (of the Advanced section), users can select from one of the "My Listing Sites" Custom Sources. Click Save.
The Custom Source will now be listed in the Listing Site of the Channel section of the booking.