Airbnb encourages hosts and guests to leave reviews, but many guests don't. Writing a review first can prompt guests to leave their own reviews. OwnerRez allows you to automate your 5-star reviews for guests, and we've added Airbnb Review Tags (not to be confused with OwnerRez Tags).
These Airbnb review tags allow you, as the host, to add a star rating and specify what went well or could have gone better in several categories about your Airbnb guests by selecting additional Airbnb review tags. Here's an Airbnb API-connected booking where you can review your guests by navigating to the specific Booking > Reviews > Write Review or Reviews > Host > Host Reviews and select an individual guest to review.
If you have configured automatic 5-star guest reviews for your API-connected Airbnb listing, the "Neat & tidy" and "Kept in good condition" review tags will automatically apply to the Cleanliness category for those reviews. And, if API-connected and you choose to review your guests' old-school style on the Airbnb platform, those review tags ("Neat & tidy" and "Kept in good condition") will be imported into the Cleanliness category into your OwnerRez reviews.