Leaving Hostaway because of their booking fee?

Julie M

Joined April 2023
9 posts
Topic

General Help and Questions » Discounts: Airbnb vs. Beyond Pricing

Thank you for the detailed response Steven!  Unfortunately most of my bookings are through AirBNB so it only has a limited application for me.  Hoping that PriceLabs and OR can integrate PriceLabs' L…

(Posted Jan 26, 2024 9:06 AM)

General Help and Questions » Discounts: Airbnb vs. Beyond Pricing

Is it possible to set up a length of stay PREMIUM on OwnerRez?  Going through the steps for applying a discount, it doesn't look like there's any option to make it a premium vs. a discount.  I want t…

(Posted Jan 24, 2024 11:17 AM)

General Help and Questions » RULE VIOLATION Got check-in and check-out on Thanksgiving

Ugh that is exactly what happened.  There's a spot rate for those dates leading into Thanksgiving.  That sucks.  But thank you for the quick and accurate answer!

(Posted Nov 16, 2023 6:23 PM)

General Help and Questions » RULE VIOLATION Got check-in and check-out on Thanksgiving

Anybody have any idea how I managed to get both a check-out and a check-in on Thanksgiving day in violation of my rule set?  I'm in deep doodoo now

(Posted Nov 16, 2023 6:08 PM)

General Help and Questions » PM commission when booking is canceled

Thank you, seems reasonable that is it... the math works, anyway, and I'd rather be paying $12 than that $80 CC fee :p

(Posted Aug 5, 2023 2:26 PM)

General Help and Questions » PM commission when booking is canceled

Hi! I'm running owner statements and there is an instance where a booking was made, then immediately canceled and fully refunded.  However, OR is showing that there is a *negative* PM fee, so on …

(Posted Aug 1, 2023 4:21 PM)

General Help and Questions » AirBNB pricing higher than what I have set

Hey all! I've been working on pricing today and noticed that AirBNB is displaying a higher price than I have set up. My stack is PriceLabs > OwnerRez > AirBNB There is NO rate adjustment …

(Posted Jun 9, 2023 10:27 AM)

Feature Requests » VRBO Native Messaging in OwnerRez via API integration

So very excited about this!  Thanks for all your work and putting up with our impatience! :D

(Posted May 28, 2023 9:26 AM)

General Help and Questions » Correctly allocating expenses when they don't match surcharges

Hey all! Question re: expenses vs surcharges. I charge a certain flat cleaning fee per booking, which is in line with the market. However, the actual expense is a bit higher, and I have two vendors, …

(Posted May 1, 2023 5:50 PM)