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At this time the only means to leave private feedback is within the review itself, either from the CRM dropdown, or the reviews tab of a booking. Within the automated 5 star review process, there is …
(Posted May 3, 2023 1:25 PM)
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May 3, 2023 1:25 PM |
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Ken was partially correct, we have similar stuff planned, but nothing that quite tackles what you're looking for. I'd recommend turning this into a FR at this time.
(Posted Apr 27, 2023 12:39 PM)
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Apr 27, 2023 12:39 PM |
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Hi Mila,
If you'd like specific help with those numbers you're seeing that do not match your calculations, please do email our help desk. The request will likely hit my desk and I can take a dire…
(Posted Apr 27, 2023 11:43 AM)
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Apr 27, 2023 11:43 AM |
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Hi Allison,
We actually have an upcoming release with an included feature that should be fixing this.
~Caleb
(Posted Apr 18, 2023 12:35 PM)
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Apr 18, 2023 12:35 PM |
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Hi,
Currently you are able to create an email template with the category of "Owner Statement" via Settings > Templates > Create Email Template > Owner Statement
https://ownerrez.zendesk.com/a…
(Posted Apr 11, 2023 7:45 PM)
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Apr 11, 2023 7:45 PM |
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Hi Jeremy,
I went ahead and tried to be proactive, I took a look at what I believe to be your listing and it appears that Houfy is properly calculating a 7% weekly stay discount, based on what is…
(Posted Mar 13, 2023 2:12 PM)
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Mar 13, 2023 2:12 PM |
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Hi Gus and Lindsey,
I wanted to make sure you received our response to your help request,
we had to trace some additional things because Lynnbrook was saying they weren't receiving any …
(Posted Mar 13, 2023 1:29 PM)
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Mar 13, 2023 1:29 PM |
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The shift+click function typically works whenever there is a table present. There may be edge cases as well, but on the page you've displayed in your screenshot it does not work.
(Posted Mar 3, 2023 12:48 PM)
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Mar 3, 2023 12:48 PM |
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Hi Charlie,
If the booking is an upcoming booking, the system should already display it on the sidebar for you to click on. This typically would stay up during any screen of the guest record. If …
(Posted Mar 1, 2023 5:28 PM)
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Mar 1, 2023 5:28 PM |
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Currently OwnerRez supports shift+click to select multiple entries on a list at the same time. The way this works is if you select the first box check box, then shift+click the bottom box, it'll sele…
(Posted Feb 28, 2023 5:15 PM)
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Feb 28, 2023 5:15 PM |
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Hi Hemang,
Second question:
You could apply seasons to the date range you're looking for but the actual blocking would still typically need to be handled as described prior,
"…
(Posted Feb 23, 2023 1:48 PM)
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Feb 23, 2023 1:48 PM |
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For specific custom changes you'll typically need to rely on using CSS code to modify the hero unit of the website. We've written some examples of what's possible you can view here: https://www.owner…
(Posted Feb 22, 2023 4:38 PM)
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Feb 22, 2023 4:38 PM |
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Hi Hamang,
Those are some Excellent questions, lets go down the list.
First question: You are correct, this is typically how this works.
Second question: When generating…
(Posted Feb 22, 2023 1:41 PM)
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Feb 22, 2023 1:41 PM |
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Hello,
After reading through your example, I believe how you wrote this up is in fact doable.
You would need to create the seasons of course, in the simplest form this would be two seasons, o…
(Posted Feb 22, 2023 11:38 AM)
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Feb 22, 2023 11:38 AM |
