Leaving Hostaway because of their booking fee?

Rim Lakes Vacation Rentals -

Joined December 2020
10 posts
Topic

Feature Requests » Owner Portal Features - True cost of an owner block

We continue to struggle with homeowners blocking significant dates not realizing the financial impacts.   It would be extremely helpful to display the true cost of the block when an owner is making a…

(Posted Oct 20, 2024 3:46 PM)

Feature Requests » Owner Portal Features - Announcements

In order to improve our owner communication, adding  a "news/announcement" section where we could create announcements that all owners would see when they login to the owner portal.  While we send ou…

(Posted Oct 20, 2024 3:43 PM)

Feature Requests » Make the Inbox feature similar to other messaging apps and inboxes

As a returning client, I am loving the growth of the unified inbox to include AirBNB, VRBO and Booking.com messages  We have a dedicated Gmail account that we would love to have messages funnel into …

(Posted Aug 30, 2024 12:54 PM)

Feature Requests » Export date/time data for Inbox

Is there a way to export date/time stamps on the messaging in the Inbox?  We are trying to evaluate the communication volumes by dates/time in order to improve our communications handling.

(Posted Jun 14, 2023 12:41 AM)

Feature Requests » Autoresponder for Airbnb or Vrbo messaging (including after hours coverage)

Is there a method to set up autoresponders for incoming messages to the Inbox from AirBNB and VRBO?  As an example, we would like to schedule our 'office hours" as an autoresponder for messages recei…

(Posted Jun 14, 2023 12:39 AM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Is there an update to the development and/or release for this API?

(Posted May 28, 2023 10:08 AM)

General Help and Questions » Tracking AirBNB Resolution submittals on a booking in OR?

How does the new API handled the PM lock?  As an example,  we do receive resolution payouts for previous bookings that were already paid to the owner.   PS:  I have enabled the new sync today!

(Posted May 4, 2023 1:46 PM)

General Help and Questions » Tracking AirBNB Resolution submittals on a booking in OR?

Is there a way to best track an AirBNB resolution request and related payout on a specific booking?  I tried to convert a booking to 'manual charges' but once the payout came through there was duplic…

(Posted May 3, 2023 1:58 PM)

General Help and Questions » How to add FAQ page to hosted website?

Do you have recommendations for a page builder that can be used to build custom pages on a hosted OR site?  We really like the hosted feature but struggle with non-template pages (e.g. blank page) to…

(Posted Mar 1, 2023 8:13 PM)

Feature Requests » Allow discount code to be flat rate

I would also like the ability to discount one night stay.

(Posted Dec 31, 2021 6:55 PM)