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Unfortunately no, at present this is still not possible, but it does remain planned for the future.
(Posted Jul 19, 2024 12:45 PM)
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Jul 19, 2024 12:45 PM |
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The bed options that OwnerRez offers, are the way they are because they are based on what is supported by the listing channels, which are limited. For instance, while in reality sleeper sofas do com…
(Posted Jul 19, 2024 11:26 AM)
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Jul 19, 2024 11:26 AM |
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We don't have a trigger for that specifically, but, you can certainly avoid sending review requests to GWAPs by using Conditions based on the presence of that Tag:
https://www.ownerrez.com/suppor…
(Posted Jul 19, 2024 10:13 AM)
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Jul 19, 2024 10:13 AM |
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Love the continued updates. For future update, can you please add a request to be able to send out a message to a guest on a certain day of the week? For instance, every Monday, an email goes out t…
(Posted Jul 16, 2024 9:43 AM)
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Jul 16, 2024 9:43 AM |
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Please write in to the Helpdesk with specific details so we can take a look. Normally you should be able to do this.
(Posted Jul 15, 2024 4:31 PM)
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Jul 15, 2024 4:31 PM |
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There's no automated way to do this, but there are a few useful tools that can help.
Of course, you can easily check on your ribbon calendar, which guests are arriving in the next few days. Ther…
(Posted Jul 12, 2024 2:25 PM)
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Jul 12, 2024 2:25 PM |
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Has this been added yet? I'm assuming if we create/edit the photo tour directly on Airbnb, that the OR photos/content sync won't overwrite it? by CascadiaSTR (/forums/users/347440248) – Jul 11, 20…
(Posted Jul 12, 2024 10:48 AM)
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Jul 12, 2024 10:48 AM |
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Ah, I did not realize you were wanting to do this on a property share widget specifically, before your recent edit. You are correct, that won't work there. But it will work for all other search mul…
(Posted Jul 11, 2024 9:02 PM)
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Jul 11, 2024 9:02 PM |
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You should be able to do this using tag groups:
https://www.ownerrez.com/support/articles/tags-groups
(Posted Jul 11, 2024 8:53 PM)
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Jul 11, 2024 8:53 PM |
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Not that I'm aware of, no.
(Posted Jul 11, 2024 1:47 PM)
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Jul 11, 2024 1:47 PM |
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I'll save you some time - there is not such an option. I'll move this into the feature suggestions area to gather votes.
(Posted Jul 9, 2024 9:54 PM)
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Jul 9, 2024 9:54 PM |
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You are correct that this is not an OR question, so we don't have a solid answer for you. However, from what you're describing, if you're sure that you have not yourself changed the password, this s…
(Posted Jul 9, 2024 11:57 AM)
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Jul 9, 2024 11:57 AM |
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It's not entirely clear what you're trying, so, please write in to the Helpdesk with more detailed information, screenshots, and links, so we can investigate and get you the right answer.
(Posted Jul 6, 2024 10:12 PM)
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Jul 6, 2024 10:12 PM |
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Yes, unfortunately, the space Vrbo allows for house rules is very limited. Therefore, the proper place to put rules of any length is in your Rental Agreement, that your guests should be required to …
(Posted Jul 6, 2024 10:11 PM)
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Jul 6, 2024 10:11 PM |
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Here are our general instructions:
https://www.ownerrez.com/support/articles/extending-a-stay
Basically, changes to Booking.com bookings must be made on Booking.com, and not in OwnerRez. You…
(Posted Jul 6, 2024 1:15 PM)
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Jul 6, 2024 1:15 PM |
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Sure, these SMS Overview docs and video should provide a lot of that:
https://www.ownerrez.com/support/articles/sms-overview
https://www.ownerrez.com/support/articles/sms-messaging-overview
…
(Posted Jun 17, 2024 11:16 AM)
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Jun 17, 2024 11:16 AM |
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Yes, you are correct - the card is tied to the booking, not to the guest.
(Posted Jun 15, 2024 1:41 PM)
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Jun 15, 2024 1:41 PM |
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Yes, that's correct - for security reasons, credit card information cannot be ported between guests or bookings.
(Posted Jun 14, 2024 4:53 PM)
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Jun 14, 2024 4:53 PM |
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would this address have changed when OR took over the sync or would it have always been like this? by James L (/forums/users/347411094) – Jun 13, 2024 5:20 PM (UTC)
This would have not changed …
(Posted Jun 13, 2024 1:37 PM)
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Jun 13, 2024 1:37 PM |
General Help and Questions » Triggers
1) After a guest supplies their email, why am I often limited to Channel and SMS for a response? In the example below I would expect 3 options: email, channel or SMS.
Normally OwnerRez is not …
(Posted Jun 13, 2024 11:55 AM)
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Jun 13, 2024 11:55 AM |
