|
Unfortunately, the quote triggers you've got are not what's needed.
- Sending a text or email immediately upon a quote being sent is simply pestering the potential guest.
They just got a message…
(Posted Dec 5, 2024 10:55 PM)
|
Dec 5, 2024 10:55 PM |
|
What is the status of this as of November 18, 2024?
OR has this tagged as planned. Is it still planned, if so, for when?
Or is integration via Zapier the way that OR has decided to resolve th…
(Posted Nov 18, 2024 2:02 PM)
|
Nov 18, 2024 2:02 PM |
|
There are certain important pages that OR needs to fix its menus of the Booking Area in order to have made available with one click instead of having to click around on other pages searching for.
…
(Posted Nov 18, 2024 1:55 PM)
|
Nov 18, 2024 1:55 PM |
|
I'm not seeing that there's any condition of a quote or inquiry that makes sense for a trigger to be made for, such as the quote not made into a booking. So I don't see how anything can be done with …
(Posted Nov 7, 2024 11:53 PM)
|
Nov 7, 2024 11:53 PM |
|
Problem with that article is this sentence they stuck in, and which guests have come back at me with:
"You’re not obliged to sign anything."
Yes, actually they are obligated if they want to s…
(Posted Oct 11, 2024 4:46 PM)
|
Oct 11, 2024 4:46 PM |
|
I would say that 7/8s of my guests who book through Airbnb don't respond to the triggered channel message with the Rental Agreement link sent immediately to them when they book. This requires me to m…
(Posted Oct 10, 2024 2:17 PM)
|
Oct 10, 2024 2:17 PM |
|
I just had a guest via Airbnb inquire if one of my units would accommodate their super-sensitivity to noise, so I looked them up and read their reviews and reviews of them, and found a number of nega…
(Posted Sep 30, 2024 11:43 PM)
|
Sep 30, 2024 11:43 PM |
|
Hi Ben, who is supposed to be my rep?
I’ve only had support interactions first with Chris and Paul, then with Ken, and this year a number of different support people.
(Posted Sep 20, 2024 12:15 AM)
|
Sep 20, 2024 12:15 AM |
|
Thank you very much for the clarification, Paul.
(Posted Sep 17, 2024 1:46 PM)
|
Sep 17, 2024 1:46 PM |
|
What front end has OR built out beautifully this year? It’s just the same as it’s always been.
What is the status of the revamped communication dashboard that OR has said it’s been working on for…
(Posted Sep 17, 2024 1:09 PM)
|
Sep 17, 2024 1:09 PM |
|
I'm finding it confusing now - is this an option that hosts will be paying extra for? Or his OR going to be using this third-party software instead of upgrading its own? What about for hosts who oper…
(Posted Sep 17, 2024 11:44 AM)
|
Sep 17, 2024 11:44 AM |
|
What happened to OR's revamping of its communication system for us?
(Posted Sep 17, 2024 11:14 AM)
|
Sep 17, 2024 11:14 AM |
|
There is no ability to add tags to Contacts in mobile view. This has to be an oversight. Please fix this!
(Posted Aug 12, 2024 3:00 PM)
|
Aug 12, 2024 3:00 PM |
|
I sent an email to the address you gave for Trustd.ai, and it got bounced with this message:
Your message to sales@trustd.ai couldn't be delivered.
The group sales only accepts messages from peop…
(Posted Jul 18, 2024 2:43 PM)
|
Jul 18, 2024 2:43 PM |
|
What do you mean by in-app, Ann? I'm not aware of there being any OwnerRez app, only that "app" is often part of the ownerrez URL.
I have tried using quotes without getting only the quoted words …
(Posted Jun 17, 2024 8:36 PM)
|
Jun 17, 2024 8:36 PM |
|
It will be most appreciated if you adjusted your search settings so that the string of the words searched would come up, not each word separately.
(Posted Jun 12, 2024 9:26 PM)
|
Jun 12, 2024 9:26 PM |
|
Yes, I noticed that, thanks.
All the same, I had put a bookmark for settings page on my browsers' bookmark bar, and find that easier to get to.
(Posted May 29, 2024 8:45 PM)
|
May 29, 2024 8:45 PM |
|
- It sounds like some of your guests thought you were their annoying uncle and blocked you.
Nope, it started when I used the word "cannabis" in reply to a guest.
(Posted Apr 19, 2024 5:29 PM)
|
Apr 19, 2024 5:29 PM |
|
First of all, I know that OR has nothing to do with the monitoring or censorship.
When I got into this before, it was maybe a year or so ago, so I don't recall what kind of settings were suggeste…
(Posted Apr 19, 2024 5:00 PM)
|
Apr 19, 2024 5:00 PM |
|
Thank you for that education, Ken. But I'm still not understanding.
If Twilio doesn't own the communications system and isn't the one reading and blocking messages, then what system/entity is, an…
(Posted Apr 19, 2024 4:16 PM)
|
Apr 19, 2024 4:16 PM |
