Leaving Hostaway because of their booking fee?

Secondary Trigger Date for Template

Status: Requested 1 Vote
The STR Guy
Nov 20, 2023 8:44 PM
Joined Jun, 2023 1 post

I have a list of templates that go out to my guess with various triggers, the one trigger is set for one week out from their stay, this sends them the house manual and other material to prepare for the stay. In instances where they book less than a week away from the date, this trigger won’t send out. I would for there to be an option in the triggers where it will have a default trigger if it doesn’t meet the initial requirements. I see there is a retry option on there, but I was having some trouble figuring that out.