Leaving Hostaway because of their booking fee?

Collecting ALL of guests emails

Status: Requested 3 Votes
Lisa S
Jan 10, 2023 5:29 PM
Joined Apr, 2021 1 post

Is there a way to collect ALL of the guests emails that will be staying in our property, instead of only the guest the books? Airbnb has a way of doing this but they code their emails so that we can't contact guests off platform. It would be so nice to have all of the emails for each guest. I just recently found a group that has stayed with us more than 5 times, but someone different booked each time so I didn't have them in my data as "Repeat Guests". Thank You 

Also, a Loyalty Program would be amazing. I'm currently looking for easy ways to document my repeat and VIP guests so that they may earn rewards.

Chandler S
Jan 10, 2023 9:43 PM
Joined Dec, 2019 30 posts

Yes you can use a software platform called StayFi to collect all guest emails. They have a new integration with OR.