Allow email/triggers to be set by hours or days and also send SMS

It would be very useful to have the ability to set the send criteria by hours or days.

for example - I currently send an email with the lock code a day before and then a reminder 2 hours before arrival. For the 2 hour reminder, I send both email and SMS.
I also like my emails to arrive mid-morning or mid-afternoon so as to get to the guests outside of the normal rush times for other emails/work obligations.

Yep, we've been planning on both of these things for a long time and actually had them slated to start development this month, but they got bumped by COVID :-/ The eternal story.

Definitely on the near term schedule and you'll hear more as we get closer, but no firm ETA on them yet.

This would be a HUGE benefit!! I look forward to the rollout.

It would be wonderful to be able to trigger the lockbox code a few hours before checkin.

So, I was trying to set up a trigger for an email to go out one day before they are due to check out. Is that not possible?

If you go to your Trigger settings, the second line, labeled "time" gives you the option of choosing "after" or "before" - and then you can choose "booking has departed".

Got it! Thanks!

Ditto on this! I want to send email to a SMS gateway but I don't want guests receiving text messages at 3am!!!

Just wanted to drop a quick note here... This is finished now (through dev) and in testing as I write this. Probably out live by end of August. 😉

Awesome! This'll be a great update!

Perfect thanks. Looking forward to it.

Make sure to read this:
https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight