Leaving Hostaway because of their booking fee?

Surcharge and Discount

cp9293
Oct 9, 2018 6:00 PM
Joined Apr, 2012 395 posts

Hi. Is there a way I can delete an item off of there? It says I can’t do it because being used. However, if it was used, it has passed. No future bookings is using that item. Can I cancel, if nothing is outstanding?

Thanks!

* Disable is the answer?

Paul W
Oct 9, 2018 7:50 PM
OR Team Member Joined Jun, 2009 848 posts

Yes, disable is the answer. When different entities reference each other in the system (eg. a booking charge references a surcharge) then it can't be deleted. But disabling it will make it disappear off the surcharges grid.