Leaving Hostaway because of their booking fee?

Minimum Dates

Ellen E
Mar 15, 2020 6:26 PM
Joined Feb, 2020 12 posts

I have a minimum 2 nights and 3 nights on holidays. I just put the quote widget on my website and put in a test inquiry for 4 nights. The software told me that I had requested too many nights. That the property had a maximum of two night rentals. How do I fix this?

Lydia B
Mar 15, 2020 6:30 PM
Joined May, 2019 159 posts

Take a look at Properties, Rules, Length Restrictions.

Paul W
Mar 17, 2020 10:17 AM
OR Team Member Joined Jun, 2009 848 posts

Thanks, Lydia! Yes, that's exactly right - check the property rules. Specifically check that your 2 and 3 night minimums are in the right spot. They should be on the left side. So it should read "between [2] and [ ]" (with the right side empty) if you want a 2 night minimum and no maximum.

Ellen E
Mar 17, 2020 2:36 PM
Joined Feb, 2020 12 posts

Thanks to you both! That fixed it!!